D
Dave
I am trying to load the SP1 update for Office 2000. I
contacted MS and they sent me the SP1/SP2 CD. I tried to
update to SP2, but was prompted to first update to SP1. I
first tried doing it online before receiving the CD. The
results where the same either way.
When I try to load the program from the CD SR1 Standard
folder, I get trough the install process to where it
is "gathering required information." It then prompts: "The
feature you are trying to use is on a CD-ROM or other
removable disk that is not available. Insert
the 'Microsoft Office 2000 Professional' disk and click
OK." In the dropdown "Use feature from:" it
reads "Microsoft Office 2000 Professional." I insert the
disk and click OK. Another warning pop up window
reads: "The path 'Microsoft Office 2000 Professional'
cannot be found. Verify that you have access to this
location and try again, or try to find the installation
package 'data1.msi' in a folder from which you can install
the product Microsoft Office 2000 Professional." So I
click "Browse" and find the "DATA1.MSI" file on the CD and
select it and click OK. Another warning window pops up
and reads: "The file 'E:\DATA1.MSI' is not a valid
installation package for the product Microsoft Office 2000
Professional. Try to find the installation
package 'data1.msi' in a folder from which you can install
Microsoft Office Professional."
After this, I tried copying data1.msi from the
MSOfficePro2000 CD to a folder on my hard drive and
pointing the install to that location...same results.
From there, I tried uninstalling MS Office and
reinstalling it and attempted to install the SP1 update
again...same results.
I cannot think of anything else to do. I cannot update
any other SP's or fixes from MS until I update SP1.
Please help me.
Below is the .txt file the install package created as a
result of the failed installation, after prompting me to
contact Mircrosoft:
Starting execution.
Command line: /L2
Opening the patch source file, E:\SR1\STANDARD\source.ini.
Searching installed products.
Detected the following products for patching:
Microsoft Office 2000 SR-1 Premium (9.0.3821),
{00000409-78E1-11D2-B60F-006097C998E7}
Product is already patched.
Microsoft Office 2000 Professional (9.0.2720),
{00010409-78E1-11D2-B60F-006097C998E7}
Product is patchable.
{00020409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00030409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00100409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00110409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00120409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00130409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00160409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00170409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00180409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
Microsoft Office 2000 Disc 2 (9.0.2720), {00040409-
78E1-11D2-B60F-006097C998E7}
Product is patchable.
{00140409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{004A0409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00150409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{3C5E0FF2-BE09-11D1-998E-00A0C90A43B3}
Product is not installed.
The following patches are applicable:
Office 2000 SR-1 Core Update, {0DC0F122-1B1C-11D4-
AED6-00C04F022C53}
Location: msp\data1.msp
Office 2000 SR-1 CD2 Update, {C406FA02-1B0A-11D4-
AED6-00C04F022C53}
Location: msp\data2.msp
The version of IE installed on the computer is
6.0.2800.1106
IE has already been updated to the level of Office 2000 SR-
1 or above
Copying the patch, Office 2000 SR-1 Core Update, to
c:\windows\TEMP\sr1patch\{0DC0F122-1B1C-11D4-AED6-
00C04F022C53}.
Copying the patch, Office 2000 SR-1 CD2 Update, to
c:\windows\TEMP\sr1patch\{C406FA02-1B0A-11D4-AED6-
00C04F022C53}.
Copying the patch executable, E:\SR1\STANDARD\SETUP.EXE,
to c:\windows\TEMP\sr1patch\SETUP.EXE for post-reboot
access.
Copying the patch source file, E:\SR1\STANDARD\source.ini,
to c:\windows\TEMP\sr1patch\source.ini for post-reboot
access.
Restarting the process from local file
Starting execution.
Command line: /L2 "c:\windows\TEMP\sr1patch\Office 2000 SR-
1 Setup(0001).txt" /t
Opening the patch source file,
C:\WINDOWS\TEMP\SR1PATCH\source.ini.
Searching installed products.
Detected the following products for patching:
Microsoft Office 2000 SR-1 Premium (9.0.3821),
{00000409-78E1-11D2-B60F-006097C998E7}
Product is already patched.
Microsoft Office 2000 Professional (9.0.2720),
{00010409-78E1-11D2-B60F-006097C998E7}
Product is patchable.
{00020409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00030409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00100409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00110409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00120409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00130409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00160409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00170409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00180409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
Microsoft Office 2000 Disc 2 (9.0.2720), {00040409-
78E1-11D2-B60F-006097C998E7}
Product is patchable.
{00140409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{004A0409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00150409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{3C5E0FF2-BE09-11D1-998E-00A0C90A43B3}
Product is not installed.
The following patches are applicable:
Office 2000 SR-1 Core Update, {0DC0F122-1B1C-11D4-
AED6-00C04F022C53}
Location: msp\data1.msp
Office 2000 SR-1 CD2 Update, {C406FA02-1B0A-11D4-
AED6-00C04F022C53}
Location: msp\data2.msp
Starting the application of the patches.
Installing patch in product {00010409-78E1-11D2-B60F-
006097C998E7}.
Command line:
PATCH=c:\windows\TEMP\sr1patch\{0DC0F122-1B1C-11D4-AED6-
00C04F022C53} REBOOT=ReallySuppress REINSTALLMODE=omus
REINSTALL=FPSE,ASSISTANTFiles,ProductNonBootFiles,EXCELFile
s,ProductFiles,FPWecCom,WebPublFiles,FPHtmlAdmin,FPClientNo
nBootFiles,FPClientFiles,GRAPHFiles,MSVisualDesignTool,ACCE
SSNonBootFiles,ACCESSFiles,OUTLOOKNonBootFiles,WORDNonBootF
iles,EXCELNonBootFiles,PPTNonBootFiles,OfficeWebComponents,
OSBShortCutFiles,OUTLOOKFiles,WebDiscussFiles,PPTFiles,WORD
Files,TCWord6ExportFiles,ACCESSSystemMdw_SR1Patch,ACCESSSna
pshotFiles,AccessWizards,Address,Contacts,Inventory,AccessH
elpFiles,BinderHelpFiles,VBAHelpFiles,ExcelHelpFiles,Outloo
kHelpFiles_SR1Patch,OutlookHelpFiles,PPTHelpFiles,WORDHelpF
iles,ClipThumbnailsAutoShapes,ClipGalleryFiles,ClipThumbnai
lsThemesTypical,ClipThumbnailsThemesAdditional,CalendarCont
rol,ProductNonBootFiles_SR1Patch,ExcelAddinATPFiles,ExcelAd
dinAutosaveFiles,ExcelAddInEuroToolFiles,PPTContentFilesAdd
itional,PPTContentFilesTypical,FPLangSupport,PhotoEditorFil
es,GraphicsFiltersBMPFiles,GraphicsFiltersPCXFiles,IE3IE4Re
dist,IE3IE4Windows,OutlookMAPICONTAB,OutlookMAPIEMS,Outlook
MAPIIMEP,OutlookMAPILDAP,OutlookMAPI,OutlookOMI,OutlookMAPI
PST,OutlookMAPIPST95,OutlookMessaging,TCSearchTools,MsInfoF
iles,OfficeCoreSupportFiles,NotInstalled,SetLanguageFiles,O
utlookCcMailImporter,OutlookFolderPublishing,OutlookImpMail
Files,OutlookDVDbaseFiles,OutlookDVFiles,OutlookDVOrg21File
s,OutlookVBScript,OutlookDVPabFiles,OutlookImportExportFile
s,OutlookDVSchplusinterFiles,OutlookDVSchplus10Files,Outloo
kDVSchplus70Files,OutlookMessaging_SR1Patch,OutlookSecurity
,OutlookWebPub,GrammarFiles,SpellingFiles,QueryFiles,WORDAd
dressBookFiles,TextConverters,TCWord2Files,WebScripting,HTM
LSourceEditing,WinFax,FPHelpFiles,HyphenationFiles_FRA,Outl
ookNLST,PPTCastCoreFiles,OfficeExtendedSupportFiles,Grammar
Files_FRA,SpellingFiles_FRA,ThesaurusFiles_FRA,GrammarFiles
_ESN,SpellingFiles_ESN UPGRADEWITHPATCH=TRUE
Patch applied (1603).
Searching installed products.
contacted MS and they sent me the SP1/SP2 CD. I tried to
update to SP2, but was prompted to first update to SP1. I
first tried doing it online before receiving the CD. The
results where the same either way.
When I try to load the program from the CD SR1 Standard
folder, I get trough the install process to where it
is "gathering required information." It then prompts: "The
feature you are trying to use is on a CD-ROM or other
removable disk that is not available. Insert
the 'Microsoft Office 2000 Professional' disk and click
OK." In the dropdown "Use feature from:" it
reads "Microsoft Office 2000 Professional." I insert the
disk and click OK. Another warning pop up window
reads: "The path 'Microsoft Office 2000 Professional'
cannot be found. Verify that you have access to this
location and try again, or try to find the installation
package 'data1.msi' in a folder from which you can install
the product Microsoft Office 2000 Professional." So I
click "Browse" and find the "DATA1.MSI" file on the CD and
select it and click OK. Another warning window pops up
and reads: "The file 'E:\DATA1.MSI' is not a valid
installation package for the product Microsoft Office 2000
Professional. Try to find the installation
package 'data1.msi' in a folder from which you can install
Microsoft Office Professional."
After this, I tried copying data1.msi from the
MSOfficePro2000 CD to a folder on my hard drive and
pointing the install to that location...same results.
From there, I tried uninstalling MS Office and
reinstalling it and attempted to install the SP1 update
again...same results.
I cannot think of anything else to do. I cannot update
any other SP's or fixes from MS until I update SP1.
Please help me.
Below is the .txt file the install package created as a
result of the failed installation, after prompting me to
contact Mircrosoft:
Starting execution.
Command line: /L2
Opening the patch source file, E:\SR1\STANDARD\source.ini.
Searching installed products.
Detected the following products for patching:
Microsoft Office 2000 SR-1 Premium (9.0.3821),
{00000409-78E1-11D2-B60F-006097C998E7}
Product is already patched.
Microsoft Office 2000 Professional (9.0.2720),
{00010409-78E1-11D2-B60F-006097C998E7}
Product is patchable.
{00020409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00030409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00100409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00110409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00120409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00130409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00160409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00170409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00180409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
Microsoft Office 2000 Disc 2 (9.0.2720), {00040409-
78E1-11D2-B60F-006097C998E7}
Product is patchable.
{00140409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{004A0409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00150409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{3C5E0FF2-BE09-11D1-998E-00A0C90A43B3}
Product is not installed.
The following patches are applicable:
Office 2000 SR-1 Core Update, {0DC0F122-1B1C-11D4-
AED6-00C04F022C53}
Location: msp\data1.msp
Office 2000 SR-1 CD2 Update, {C406FA02-1B0A-11D4-
AED6-00C04F022C53}
Location: msp\data2.msp
The version of IE installed on the computer is
6.0.2800.1106
IE has already been updated to the level of Office 2000 SR-
1 or above
Copying the patch, Office 2000 SR-1 Core Update, to
c:\windows\TEMP\sr1patch\{0DC0F122-1B1C-11D4-AED6-
00C04F022C53}.
Copying the patch, Office 2000 SR-1 CD2 Update, to
c:\windows\TEMP\sr1patch\{C406FA02-1B0A-11D4-AED6-
00C04F022C53}.
Copying the patch executable, E:\SR1\STANDARD\SETUP.EXE,
to c:\windows\TEMP\sr1patch\SETUP.EXE for post-reboot
access.
Copying the patch source file, E:\SR1\STANDARD\source.ini,
to c:\windows\TEMP\sr1patch\source.ini for post-reboot
access.
Restarting the process from local file
Starting execution.
Command line: /L2 "c:\windows\TEMP\sr1patch\Office 2000 SR-
1 Setup(0001).txt" /t
Opening the patch source file,
C:\WINDOWS\TEMP\SR1PATCH\source.ini.
Searching installed products.
Detected the following products for patching:
Microsoft Office 2000 SR-1 Premium (9.0.3821),
{00000409-78E1-11D2-B60F-006097C998E7}
Product is already patched.
Microsoft Office 2000 Professional (9.0.2720),
{00010409-78E1-11D2-B60F-006097C998E7}
Product is patchable.
{00020409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00030409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00100409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00110409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00120409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00130409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00160409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00170409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00180409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
Microsoft Office 2000 Disc 2 (9.0.2720), {00040409-
78E1-11D2-B60F-006097C998E7}
Product is patchable.
{00140409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{004A0409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00150409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{3C5E0FF2-BE09-11D1-998E-00A0C90A43B3}
Product is not installed.
The following patches are applicable:
Office 2000 SR-1 Core Update, {0DC0F122-1B1C-11D4-
AED6-00C04F022C53}
Location: msp\data1.msp
Office 2000 SR-1 CD2 Update, {C406FA02-1B0A-11D4-
AED6-00C04F022C53}
Location: msp\data2.msp
Starting the application of the patches.
Installing patch in product {00010409-78E1-11D2-B60F-
006097C998E7}.
Command line:
PATCH=c:\windows\TEMP\sr1patch\{0DC0F122-1B1C-11D4-AED6-
00C04F022C53} REBOOT=ReallySuppress REINSTALLMODE=omus
REINSTALL=FPSE,ASSISTANTFiles,ProductNonBootFiles,EXCELFile
s,ProductFiles,FPWecCom,WebPublFiles,FPHtmlAdmin,FPClientNo
nBootFiles,FPClientFiles,GRAPHFiles,MSVisualDesignTool,ACCE
SSNonBootFiles,ACCESSFiles,OUTLOOKNonBootFiles,WORDNonBootF
iles,EXCELNonBootFiles,PPTNonBootFiles,OfficeWebComponents,
OSBShortCutFiles,OUTLOOKFiles,WebDiscussFiles,PPTFiles,WORD
Files,TCWord6ExportFiles,ACCESSSystemMdw_SR1Patch,ACCESSSna
pshotFiles,AccessWizards,Address,Contacts,Inventory,AccessH
elpFiles,BinderHelpFiles,VBAHelpFiles,ExcelHelpFiles,Outloo
kHelpFiles_SR1Patch,OutlookHelpFiles,PPTHelpFiles,WORDHelpF
iles,ClipThumbnailsAutoShapes,ClipGalleryFiles,ClipThumbnai
lsThemesTypical,ClipThumbnailsThemesAdditional,CalendarCont
rol,ProductNonBootFiles_SR1Patch,ExcelAddinATPFiles,ExcelAd
dinAutosaveFiles,ExcelAddInEuroToolFiles,PPTContentFilesAdd
itional,PPTContentFilesTypical,FPLangSupport,PhotoEditorFil
es,GraphicsFiltersBMPFiles,GraphicsFiltersPCXFiles,IE3IE4Re
dist,IE3IE4Windows,OutlookMAPICONTAB,OutlookMAPIEMS,Outlook
MAPIIMEP,OutlookMAPILDAP,OutlookMAPI,OutlookOMI,OutlookMAPI
PST,OutlookMAPIPST95,OutlookMessaging,TCSearchTools,MsInfoF
iles,OfficeCoreSupportFiles,NotInstalled,SetLanguageFiles,O
utlookCcMailImporter,OutlookFolderPublishing,OutlookImpMail
Files,OutlookDVDbaseFiles,OutlookDVFiles,OutlookDVOrg21File
s,OutlookVBScript,OutlookDVPabFiles,OutlookImportExportFile
s,OutlookDVSchplusinterFiles,OutlookDVSchplus10Files,Outloo
kDVSchplus70Files,OutlookMessaging_SR1Patch,OutlookSecurity
,OutlookWebPub,GrammarFiles,SpellingFiles,QueryFiles,WORDAd
dressBookFiles,TextConverters,TCWord2Files,WebScripting,HTM
LSourceEditing,WinFax,FPHelpFiles,HyphenationFiles_FRA,Outl
ookNLST,PPTCastCoreFiles,OfficeExtendedSupportFiles,Grammar
Files_FRA,SpellingFiles_FRA,ThesaurusFiles_FRA,GrammarFiles
_ESN,SpellingFiles_ESN UPGRADEWITHPATCH=TRUE
Patch applied (1603).
Searching installed products.