P
philm
Hello,
We are getting an error installing Worksuite 2004 in that it complains that
a virus or antivirus progam might be interfering and suggestions trying a
clean boot to install the program.
The problem is that nothing will allow us to install Worksuite despite doing
clean boots, installing from Safe mode and also formatting the computer and
reinstallind Worksuite.
All applications of worksuite install OK except Word. If Word is selected,
it does not install. If word is not selected, it installs OK.
If we run Word setup alone from the CD, it installs OK until it gets to a
file "MSO.DLL" then it stops copying files.
This appears to be a problem oly on systems with SP2 installed for Windows
XP (Home). We cannot uninstall SP2 as it is an OEM version of Windows with
SP2 inbuilt into the set-up CD.
Any help for this problem appreciated. Is there any known issues with
Windows XP SP2 and Word 2002?
Thanks
We are getting an error installing Worksuite 2004 in that it complains that
a virus or antivirus progam might be interfering and suggestions trying a
clean boot to install the program.
The problem is that nothing will allow us to install Worksuite despite doing
clean boots, installing from Safe mode and also formatting the computer and
reinstallind Worksuite.
All applications of worksuite install OK except Word. If Word is selected,
it does not install. If word is not selected, it installs OK.
If we run Word setup alone from the CD, it installs OK until it gets to a
file "MSO.DLL" then it stops copying files.
This appears to be a problem oly on systems with SP2 installed for Windows
XP (Home). We cannot uninstall SP2 as it is an OEM version of Windows with
SP2 inbuilt into the set-up CD.
Any help for this problem appreciated. Is there any known issues with
Windows XP SP2 and Word 2002?
Thanks