Cannot Installing office 2007 error 1933

[Roos]

Try to install office 2007 several time but always got this error

The windows installer service cannot update one or more protected windows
files.

I try to remove windows file protection but it fail.

Pls help me

 

[Bob Buckland ?:-\)]

Hi Roos,

What version of Office 2007 (Beta 2 or Gold/RTM) and what version/build of Windows?

Do you have any prior versions of Office products installed on the PC, if so, what products and versions?

==============Try to install office 2007 several time but always got this error

The windows installer service cannot update one or more protected windows
files.

I try to remove windows file protection but it fail.

Pls help me>>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[Bob Buckland ?:-\)]

Hi Roos,

What version of Office 2007 (Beta 2 or Gold/RTM) and what version/build of Windows?

Do you have any prior versions of Office products installed on the PC, if so, what products and versions?

==============Try to install office 2007 several time but always got this error

The windows installer service cannot update one or more protected windows
files.

I try to remove windows file protection but it fail.

Pls help me>>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[Bob Buckland ?:-\)]

Hi Roos,

What version of Office 2007 (Beta 2 or Gold/RTM) and what version/build of Windows?

Do you have any prior versions of Office products installed on the PC, if so, what products and versions?

==============Try to install office 2007 several time but always got this error

The windows installer service cannot update one or more protected windows
files.

I try to remove windows file protection but it fail.

Pls help me>>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[Bob Buckland ?:-\)]

Hi Roos,

What version of Office 2007 (Beta 2 or Gold/RTM) and what version/build of Windows?

Do you have any prior versions of Office products installed on the PC, if so, what products and versions?

==============Try to install office 2007 several time but always got this error

The windows installer service cannot update one or more protected windows
files.

I try to remove windows file protection but it fail.

Pls help me>>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[eyewitness.guide]

I have this same problem. I tried to install office 2007 enterprise on
xp sp2 with all updates and ie7 installed. i had office 2003 working
fine.
got the The windows installer service cannot update one or more
protected windows
files error and office 2007 rolled back.
naturally this totally screwed outlook 2003. i had to reinstall office
2003 to fix the mapi32.dll error everybody gets when this happens. that
worked.
then i uninstalled office 2003 completely and tried again to install
office 2007. again it did not work. i tried it several times and
sometimes it just said installation error without the The windows
installer service cannot update one or more protected windows files
error message
it looked to me like the computer was trying to access the internet, or
my network, since the icons of two computers in the system tray was
flashing, so i disconnected from my LAN. that did not help either.
from other posts i see The windows installer service cannot update one
or more protected windows
files is a common error with people installing office 2000 on 'certain
oem versions of xp'
the fix is supposedly copying a bunch of files from the office cd to
c:\program files\common files\ms shared\web server extensions\40\bin
now i observe that i have NO FILES in 40\bin at all

is the solution as simple as this???

i note that some other people have successfully installed this same
version of office 2007 as i have on their computers so i don't think
there is a problem with it

any thoughts?

 

[eyewitness.guide]

I have this same problem. I tried to install office 2007 enterprise on
xp sp2 with all updates and ie7 installed. i had office 2003 working
fine.
got the The windows installer service cannot update one or more
protected windows
files error and office 2007 rolled back.
naturally this totally screwed outlook 2003. i had to reinstall office
2003 to fix the mapi32.dll error everybody gets when this happens. that
worked.
then i uninstalled office 2003 completely and tried again to install
office 2007. again it did not work. i tried it several times and
sometimes it just said installation error without the The windows
installer service cannot update one or more protected windows files
error message
it looked to me like the computer was trying to access the internet, or
my network, since the icons of two computers in the system tray was
flashing, so i disconnected from my LAN. that did not help either.
from other posts i see The windows installer service cannot update one
or more protected windows
files is a common error with people installing office 2000 on 'certain
oem versions of xp'
the fix is supposedly copying a bunch of files from the office cd to
c:\program files\common files\ms shared\web server extensions\40\bin
now i observe that i have NO FILES in 40\bin at all

is the solution as simple as this???

i note that some other people have successfully installed this same
version of office 2007 as i have on their computers so i don't think
there is a problem with it

any thoughts?

 

[eyewitness.guide]

I have this same problem. I tried to install office 2007 enterprise on
xp sp2 with all updates and ie7 installed. i had office 2003 working
fine.
got the The windows installer service cannot update one or more
protected windows
files error and office 2007 rolled back.
naturally this totally screwed outlook 2003. i had to reinstall office
2003 to fix the mapi32.dll error everybody gets when this happens. that
worked.
then i uninstalled office 2003 completely and tried again to install
office 2007. again it did not work. i tried it several times and
sometimes it just said installation error without the The windows
installer service cannot update one or more protected windows files
error message
it looked to me like the computer was trying to access the internet, or
my network, since the icons of two computers in the system tray was
flashing, so i disconnected from my LAN. that did not help either.
from other posts i see The windows installer service cannot update one
or more protected windows
files is a common error with people installing office 2000 on 'certain
oem versions of xp'
the fix is supposedly copying a bunch of files from the office cd to
c:\program files\common files\ms shared\web server extensions\40\bin
now i observe that i have NO FILES in 40\bin at all

is the solution as simple as this???

i note that some other people have successfully installed this same
version of office 2007 as i have on their computers so i don't think
there is a problem with it

any thoughts?

 

[eyewitness.guide]

I have this same problem. I tried to install office 2007 enterprise on
xp sp2 with all updates and ie7 installed. i had office 2003 working
fine.
got the The windows installer service cannot update one or more
protected windows
files error and office 2007 rolled back.
naturally this totally screwed outlook 2003. i had to reinstall office
2003 to fix the mapi32.dll error everybody gets when this happens. that
worked.
then i uninstalled office 2003 completely and tried again to install
office 2007. again it did not work. i tried it several times and
sometimes it just said installation error without the The windows
installer service cannot update one or more protected windows files
error message
it looked to me like the computer was trying to access the internet, or
my network, since the icons of two computers in the system tray was
flashing, so i disconnected from my LAN. that did not help either.
from other posts i see The windows installer service cannot update one
or more protected windows
files is a common error with people installing office 2000 on 'certain
oem versions of xp'
the fix is supposedly copying a bunch of files from the office cd to
c:\program files\common files\ms shared\web server extensions\40\bin
now i observe that i have NO FILES in 40\bin at all

is the solution as simple as this???

i note that some other people have successfully installed this same
version of office 2007 as i have on their computers so i don't think
there is a problem with it

any thoughts?

 

[Mico Nguyen]

Hi Roos,
I have a same problem "The windows installer service cannot update one or
more protected files". It didn't matter what I tried, I still run into a
same error message. I even tried the installation on 3, 4 different
computers and no success at all. when you get a result of this problem,
please le me know, I really appreciated. Thanks.
this is my email address (e-mail address removed)

 

[Mico Nguyen]

Hi Roos,
I have a same problem "The windows installer service cannot update one or
more protected files". It didn't matter what I tried, I still run into a
same error message. I even tried the installation on 3, 4 different
computers and no success at all. when you get a result of this problem,
please le me know, I really appreciated. Thanks.
this is my email address (e-mail address removed)

 

[Mico Nguyen]

Hi Roos,
I have a same problem "The windows installer service cannot update one or
more protected files". It didn't matter what I tried, I still run into a
same error message. I even tried the installation on 3, 4 different
computers and no success at all. when you get a result of this problem,
please le me know, I really appreciated. Thanks.
this is my email address (e-mail address removed)

 

[Mico Nguyen]

Hi Roos,
I have a same problem "The windows installer service cannot update one or
more protected files". It didn't matter what I tried, I still run into a
same error message. I even tried the installation on 3, 4 different
computers and no success at all. when you get a result of this problem,
please le me know, I really appreciated. Thanks.
this is my email address (e-mail address removed)