CANNOT LAUNCH OUTLOOK 2003

[Michael Rigby]

I cannot launch Outlook 2003. In order to get anywhere, I have to click on
"Cancel Server Request" and I receive the following message:

"Unable to open your default e-mail folders, The file C:\Documents and
Settings\(my computer name)\Local Settings\Application
Data\Microsoft\Outlook\outlook.ost is not an offline folder file."
It is v annoying and I need to make Outlook open. Can anyone help me? I
have tried to restart the system and this does not work.

Many thanks

 

[DL]

Just checking - you are on exchange server as apposed to pop mail?

 

[Michael Rigby]

Not sure. It does ask for echange server address,but I do not have one

 

[Mittu]

Hi,

You could try the steps in the following link and create a new profile.

http://support.microsoft.com/default.aspx?scid=kb;en-us;829918

Thanks,

Mittu

 

[DL]

As well as a new Profile, when you add the email accounts you want pop3
accounts
You will need your pop3 and smtp server addressess
These are supplied by your ISP - internet service provider
Together with your isp username and login

 

[rowdanhq]

going to the link and creating a new profile was the perfect fix ... thankyou
!!