cannot make contacts oab

[Herman]

I am trying to make a user's outlook address book show his
contacts as the first choice. When I try to make the
change, the option to 'show this folder as an outlok
address book' is grayed out.

Any suggestions??

 

[Shane Lieberg]

Have you tried removing the outlook addressbook service, restarting outlook,
and then re-adding it..
that solved the same problem for me last week. just a thought. ps. you have
to start outlook without the service. then restart after re-adding the
service.