cannot open any office program

A

aaron_Boudreaux

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

keep receving a message saying A PROBLEM HAS BEEN DETECTED TRY RUNNING THE OFFICE INSTALLATION AGAIN Eevery time i try to open it. It is really aggrivating and i need help
 
D

Diane Ross

keep receving a message saying A PROBLEM HAS BEEN DETECTED TRY RUNNING THE
OFFICE INSTALLATION AGAIN Eevery time i try to open it. It is really
aggrivating and i need help

This is not a usual error. Are you installing from a DVD? Do you have Office
2008 installed? Are you updating? Once we understand exactly what you are
trying to do we can offer suggestions.
 
G

gerette

This is not a usual error. Are you installing from a DVD? Do you have Office
2008 installed? Are you updating? Once we understand exactly what you are
trying to do we can offer suggestions.

I'm having the same issue with installing the trial version of Office
Mac 2008 downloaded from the MS site. I'm running 10.5.7 and had
Office installed, but when I downloaded the latest update, I could no
longer open any programs. I'm out of town, so I don't have backups
with me and needed to finish some work, so I de-installed Office and
downloaded the trial version. I've tried installing the trial version
3-4 times and get the activation screen; I enter the product key and
click Try for the 30-day trial. The activation screen says that my 30-
day trial has been activated, but when I try and launch any Office
software, I get "A problem has been detected with the Microsoft Office
installation. Try running the Office Installer again to resolve the
problem."

thanks,
gerette
 
D

Diane Ross

I'm having the same issue with installing the trial version of Office
Mac 2008 downloaded from the MS site. I'm running 10.5.7 and had
Office installed, but when I downloaded the latest update, I could no
longer open any programs. I'm out of town, so I don't have backups
with me and needed to finish some work, so I de-installed Office and
downloaded the trial version. I've tried installing the trial version
3-4 times and get the activation screen; I enter the product key and
click Try for the 30-day trial. The activation screen says that my 30-
day trial has been activated, but when I try and launch any Office
software, I get "A problem has been detected with the Microsoft Office
installation. Try running the Office Installer again to resolve the
problem."

Can you clarify?

It isn't clear whether it's an OS X Update, or an Office Update that broke
the original installation of Office. Exact details help.

If the Office update disabled your Office install, then you should have
received a pop-up dialog stating that Office detected an 'invalid product
key'.

If you still have your original DVD's, I'd recommend re-installing from DVD,
and then working with Microsoft Customer support to get it working.
(Installation issues shouldn't count against their two support calls).

<http://www.microsoft.com/mac/products/Office2008/customer-service.mspx>
 

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