Cannot open default e-mail folders

[John]

I am receiving the above message and have tried to follow the instructions to
create a new profile but with no luck.

 

[Gordon]

I am receiving the above message and have tried to follow the instructions
to
create a new profile but with no luck.

What instructions where and what EXACTLY do you mean by "with no luck"?

 

[John]

--
John

What instructions where and what EXACTLY do you mean by "with no luck"?

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The instructions are to create a new profile by double clicking the mail icon in control panel, click show profile, click add, etc. I have tried this but must be doing something wrong as I still receive the same"cannot open default e-mail folders" message.

 

[DL]

Did you create a new Profile, add a new data file and the account(s), and
set prompt for Profile?

 

[John]

--
John

Did you create a new Profile, add a new data file and the account(s), and
set prompt for Profile?



Can you guide me through the process creating a new profile?

 

[John]

--
John