cannot open default email folders. information store cannot be ope

J

jnormandin

i have deleted and reconfigured my profile more than once but Outlook will
not open. I can access my mail online through Cox but it does not contain my
personal folders or all of my emails. I am using Vista and Outlook 2007.
thank you.
 
K

Kathleen Orland

Have you inadvertently configured your mail account to connect to an
Exchange server?
 

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