Cannot open form

[Joel Allen]

Hi,

Been having this problem for a while. Outlook 2003 SP2. Custom task form
in All Public Folders.

1- Try to open form.
2- I get this error "The custom form could not be opened. Outlook will use
an Outloo form instead......."
3- Then a second error "Can't open this item."
4- I linked the Task folder to Access.
5- I went into the linked table, pick a random field, and delete the data in
it.
6- Presto, now I can open the task from Outlook.

Any ideas why this is happening? As far as deleting the data in the field,
I cannot pin point it to any one field.

Thanks for your help,
Joel

 

[Sue Mosher [MVP-Outlook]]

The error message indicates a forms cache problem. The rest might be just coincidence. Have you cleared the cache?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Joel Allen]

Yes, I have cleared the cache. I have even physically deleted the cache
files too and it still didn't work.

Also, please know that when this happens, it's to one task, not all of them.

Thanks for your help,
Joel

The error message indicates a forms cache problem. The rest might be just
coincidence. Have you cleared the cache?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Sue Mosher [MVP-Outlook]]

Sorry, but I'm out of ideas. Maybe this form has too many fields? Like more than 150?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers