Cannot open JPEG using Photo Editor

M

Matthew Smith

Hi,
I am unable to open JPEG files using photo editor, version
3.0 installed from Office 97. I've tried on an XP box as
well as NT 4.0 sp6a.
I've tried the following with no success.
1) Delete the JPEG file type
2) right clicking on the file, selecting "open with"
3) I downloaded the new themes.exe as suggested by
knowledge base 166339 but with no previous version of the
file, it was useless.

The only thing that does work is to change the file
extensions from JPEG to JPG. This is not ideal ( for 600+
users ).

Any ideas would be most welcome.
 

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