Cannot Open Office Office 2007 TR Beta Documents (Different proble

[Alan Robinson]

Installed the office technical refresh yesterday and everything appeared fine.
Today I tried to open excel doduments and it said
"This error may appear because an anti virus program is not allowing the
file to open"
I tried opening my access documents and nothing loads (doesn't even attempt
to)
Word documents tell me the "document is not available". Even if I create a
word document it tells me the same thing.
In between beta 2 and tr I installed a the new Norton Anti Virus 2007 and
yesterday after loading the tr I installed the desktop search 3 beta.
Has anyone any clues because I am desperate.
Many thanks,
Alan.

 

[Bob Buckland ?:-\)]

Hi Alan,

On the Microsoft Office 2007 Beta 2 Technical Referesh Page

http://officebeta.iponet.net/en-us/products/FX101517941033.aspx
[page access requires the ActiveX control from link below or Off2007 beta install]

one of the known ones is the use of the Norton Antivirus Plugin for Office as a known problem. If you disable the plugin in the
miscellaneous category in the Norton settings then restart the Office apps do you still get the same problem?

============
Installed the office technical refresh yesterday and everything appeared fine.
Today I tried to open excel doduments and it said
"This error may appear because an anti virus program is not allowing the
file to open"
I tried opening my access documents and nothing loads (doesn't even attempt
to)
Word documents tell me the "document is not available". Even if I create a
word document it tells me the same thing.
In between beta 2 and tr I installed a the new Norton Anti Virus 2007 and
yesterday after loading the tr I installed the desktop search 3 beta.
Has anyone any clues because I am desperate.
Many thanks,
Alan.>>
--
I hope this helped you,

Bob Buckland ?
MS Office system products MVP

LINKS to the 2007 Office System

1. Free MS Office 2007 book from MS Press, 213 pages:
http://microsoft.com/learning/office2007/default.mspx#booksfrommspress

2.. Office 2007 Beta 2 Online Test Drive, Downloadable beta,
e-learning courses, doucmentation and movies:
http://microsoft.com/office/preview

3. Send 2007 Office System Beta 2 feedback directly to the MS Office 2007 product team with this feedback tool:
http://sas.office.microsoft.com/

4. Try the 2007 OfficeOnline preview website , without Office2007

a. Install the ActiveX access control
http://office.microsoft.com/search/redir.aspx?AssetID=XT101650581033

b. then visit
http://officebeta.iponet.net

 

[StephenBlack]

Hi all,

I was having this same problem. Turning of the Office Plugin in NAV
Miscellaneous options did the trick. Thanks, Bob.

--Steve

Hi Alan,

On the Microsoft Office 2007 Beta 2 Technical Referesh Page

http://officebeta.iponet.net/en-us/products/FX101517941033.aspx
[page access requires the ActiveX control from link below or Off2007 beta install]

one of the known ones is the use of the Norton Antivirus Plugin for Office as a known problem. If you disable the plugin in the
miscellaneous category in the Norton settings then restart the Office apps do you still get the same problem?

============
Installed the office technical refresh yesterday and everything appeared fine.
Today I tried to open excel doduments and it said
"This error may appear because an anti virus program is not allowing the
file to open"
I tried opening my access documents and nothing loads (doesn't even attempt
to)
Word documents tell me the "document is not available". Even if I create a
word document it tells me the same thing.
In between beta 2 and tr I installed a the new Norton Anti Virus 2007 and
yesterday after loading the tr I installed the desktop search 3 beta.
Has anyone any clues because I am desperate.
Many thanks,
Alan.>>
--
I hope this helped you,

Bob Buckland ?
MS Office system products MVP

LINKS to the 2007 Office System

1. Free MS Office 2007 book from MS Press, 213 pages:
http://microsoft.com/learning/office2007/default.mspx#booksfrommspress

2.. Office 2007 Beta 2 Online Test Drive, Downloadable beta,
e-learning courses, doucmentation and movies:
http://microsoft.com/office/preview

3. Send 2007 Office System Beta 2 feedback directly to the MS Office 2007 product team with this feedback tool:
http://sas.office.microsoft.com/

4. Try the 2007 OfficeOnline preview website , without Office2007

a. Install the ActiveX access control
http://office.microsoft.com/search/redir.aspx?AssetID=XT101650581033

b. then visit
http://officebeta.iponet.net

 

[Alan Robinson]

Hi Bob,
Many thanks for your help. I turned off the Norton Antivirus plugin and
everything now works fine.
Thank You,
Alan.

Hi Alan,

On the Microsoft Office 2007 Beta 2 Technical Referesh Page

http://officebeta.iponet.net/en-us/products/FX101517941033.aspx
[page access requires the ActiveX control from link below or Off2007 beta install]

one of the known ones is the use of the Norton Antivirus Plugin for Office as a known problem. If you disable the plugin in the
miscellaneous category in the Norton settings then restart the Office apps do you still get the same problem?

============
Installed the office technical refresh yesterday and everything appeared fine.
Today I tried to open excel doduments and it said
"This error may appear because an anti virus program is not allowing the
file to open"
I tried opening my access documents and nothing loads (doesn't even attempt
to)
Word documents tell me the "document is not available". Even if I create a
word document it tells me the same thing.
In between beta 2 and tr I installed a the new Norton Anti Virus 2007 and
yesterday after loading the tr I installed the desktop search 3 beta.
Has anyone any clues because I am desperate.
Many thanks,
Alan.>>
--
I hope this helped you,

Bob Buckland ?
MS Office system products MVP

LINKS to the 2007 Office System

1. Free MS Office 2007 book from MS Press, 213 pages:
http://microsoft.com/learning/office2007/default.mspx#booksfrommspress

2.. Office 2007 Beta 2 Online Test Drive, Downloadable beta,
e-learning courses, doucmentation and movies:
http://microsoft.com/office/preview

3. Send 2007 Office System Beta 2 feedback directly to the MS Office 2007 product team with this feedback tool:
http://sas.office.microsoft.com/

4. Try the 2007 OfficeOnline preview website , without Office2007

a. Install the ActiveX access control
http://office.microsoft.com/search/redir.aspx?AssetID=XT101650581033

b. then visit
http://officebeta.iponet.net

 

[Jeb]

Very much appreciate the excellent advice. However, does anyone know where to
find the Norton AV Office plugin in System Works 2005?
Jeb

Hi Bob,
Many thanks for your help. I turned off the Norton Antivirus plugin and
everything now works fine.
Thank You,
Alan.

Hi Alan,

On the Microsoft Office 2007 Beta 2 Technical Referesh Page

http://officebeta.iponet.net/en-us/products/FX101517941033.aspx
[page access requires the ActiveX control from link below or Off2007 beta install]

one of the known ones is the use of the Norton Antivirus Plugin for Office as a known problem. If you disable the plugin in the
miscellaneous category in the Norton settings then restart the Office apps do you still get the same problem?

============
Installed the office technical refresh yesterday and everything appeared fine.
Today I tried to open excel doduments and it said
"This error may appear because an anti virus program is not allowing the
file to open"
I tried opening my access documents and nothing loads (doesn't even attempt
to)
Word documents tell me the "document is not available". Even if I create a
word document it tells me the same thing.
In between beta 2 and tr I installed a the new Norton Anti Virus 2007 and
yesterday after loading the tr I installed the desktop search 3 beta.
Has anyone any clues because I am desperate.
Many thanks,
Alan.>>
--
I hope this helped you,

Bob Buckland ?
MS Office system products MVP

*Courtesy is not expensive and can pay big dividends<<

LINKS to the 2007 Office System

1. Free MS Office 2007 book from MS Press, 213 pages:
http://microsoft.com/learning/office2007/default.mspx#booksfrommspress

2.. Office 2007 Beta 2 Online Test Drive, Downloadable beta,
e-learning courses, doucmentation and movies:
http://microsoft.com/office/preview

3. Send 2007 Office System Beta 2 feedback directly to the MS Office 2007 product team with this feedback tool:
http://sas.office.microsoft.com/

4. Try the 2007 OfficeOnline preview website , without Office2007

a. Install the ActiveX access control
http://office.microsoft.com/search/redir.aspx?AssetID=XT101650581033

b. then visit
http://officebeta.iponet.net

 

[Beth Melton]

If you are using Norton AV then go to Norton Options and in the
Miscellaneous section turn off "Enable Office Plug-in".

If you are not using Norton but it was previously installed then the
DLL for the plug-in could still be registered.

Search for officeav.dll and if found go to Start/Run and run the
following command:

regsvr32 /u "c:\program files\norton antivirus\officeav.dll"

In the above example the path for "Officeav.dll" would depend on the
location of the DLL.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Office 2007 Preview Site:
http://www.microsoft.com/office/preview/default.mspx
Office 2007 Community Articles/Tutorials:
http://www.microsoft.com/office/preview/community/article_archive.mspx

TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

Very much appreciate the excellent advice. However, does anyone know
where to
find the Norton AV Office plugin in System Works 2005?
Jeb

Hi Bob,
Many thanks for your help. I turned off the Norton Antivirus plugin
and
everything now works fine.
Thank You,
Alan.

Hi Alan,

On the Microsoft Office 2007 Beta 2 Technical Referesh Page

http://officebeta.iponet.net/en-us/products/FX101517941033.aspx
[page access requires the ActiveX control from link below or
Off2007 beta install]

one of the known ones is the use of the Norton Antivirus Plugin
for Office as a known problem. If you disable the plugin in the
miscellaneous category in the Norton settings then restart the
Office apps do you still get the same problem?

============
<<"Alan Robinson" <[email protected]>
wrote in message
Installed the office technical refresh yesterday and everything
appeared fine.
Today I tried to open excel doduments and it said
"This error may appear because an anti virus program is not
allowing the
file to open"
I tried opening my access documents and nothing loads (doesn't
even attempt
to)
Word documents tell me the "document is not available". Even if I
create a
word document it tells me the same thing.
In between beta 2 and tr I installed a the new Norton Anti Virus
2007 and
yesterday after loading the tr I installed the desktop search 3
beta.
Has anyone any clues because I am desperate.
Many thanks,
Alan.>>
--
I hope this helped you,

Bob Buckland ?
MS Office system products MVP

*Courtesy is not expensive and can pay big dividends<<

LINKS to the 2007 Office System

1. Free MS Office 2007 book from MS Press, 213 pages:

http://microsoft.com/learning/office2007/default.mspx#booksfrommspress

2.. Office 2007 Beta 2 Online Test Drive, Downloadable beta,
e-learning courses, doucmentation and movies:
http://microsoft.com/office/preview

3. Send 2007 Office System Beta 2 feedback directly to the MS
Office 2007 product team with this feedback tool:
http://sas.office.microsoft.com/

4. Try the 2007 OfficeOnline preview website , without
Office2007

a. Install the ActiveX access control

http://office.microsoft.com/search/redir.aspx?AssetID=XT101650581033

b. then visit
http://officebeta.iponet.net

 

[Shane Vaden]

i have NAV 2006 and can not find the plug-in. Can you help

If you are using Norton AV then go to Norton Options and in the
Miscellaneous section turn off "Enable Office Plug-in".

If you are not using Norton but it was previously installed then the
DLL for the plug-in could still be registered.

Search for officeav.dll and if found go to Start/Run and run the
following command:

regsvr32 /u "c:\program files\norton antivirus\officeav.dll"

In the above example the path for "Officeav.dll" would depend on the
location of the DLL.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Office 2007 Preview Site:
http://www.microsoft.com/office/preview/default.mspx
Office 2007 Community Articles/Tutorials:
http://www.microsoft.com/office/preview/community/article_archive.mspx

TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

Very much appreciate the excellent advice. However, does anyone know
where to
find the Norton AV Office plugin in System Works 2005?
Jeb

Hi Bob,
Many thanks for your help. I turned off the Norton Antivirus plugin
and
everything now works fine.
Thank You,
Alan.

:

Hi Alan,

On the Microsoft Office 2007 Beta 2 Technical Referesh Page

http://officebeta.iponet.net/en-us/products/FX101517941033.aspx
[page access requires the ActiveX control from link below or
Off2007 beta install]

one of the known ones is the use of the Norton Antivirus Plugin
for Office as a known problem. If you disable the plugin in the
miscellaneous category in the Norton settings then restart the
Office apps do you still get the same problem?

============
<<"Alan Robinson" <[email protected]>
wrote in message
Installed the office technical refresh yesterday and everything
appeared fine.
Today I tried to open excel doduments and it said
"This error may appear because an anti virus program is not
allowing the
file to open"
I tried opening my access documents and nothing loads (doesn't
even attempt
to)
Word documents tell me the "document is not available". Even if I
create a
word document it tells me the same thing.
In between beta 2 and tr I installed a the new Norton Anti Virus
2007 and
yesterday after loading the tr I installed the desktop search 3
beta.
Has anyone any clues because I am desperate.
Many thanks,
Alan.>>
--
I hope this helped you,

Bob Buckland ?
MS Office system products MVP

*Courtesy is not expensive and can pay big dividends<<

LINKS to the 2007 Office System

1. Free MS Office 2007 book from MS Press, 213 pages:

http://microsoft.com/learning/office2007/default.mspx#booksfrommspress

2.. Office 2007 Beta 2 Online Test Drive, Downloadable beta,
e-learning courses, doucmentation and movies:
http://microsoft.com/office/preview

3. Send 2007 Office System Beta 2 feedback directly to the MS
Office 2007 product team with this feedback tool:
http://sas.office.microsoft.com/

4. Try the 2007 OfficeOnline preview website , without
Office2007

a. Install the ActiveX access control

http://office.microsoft.com/search/redir.aspx?AssetID=XT101650581033

b. then visit
http://officebeta.iponet.net