cannot open pst file

[Ferbalex]

A new employee has asked for the pst file from his old company to be added to
his OL2003. When the users has administrator rights the new folder opens
fine but when the user has normal permissions, the new folder is there, but
will not expand.
Checking the properties of the pst file it says Compressible Encryption.
There does not appear to be a password on the file. Any help would be
appreciated.

 

[Brian Tillman]

A new employee has asked for the pst file from his old company to be
added to his OL2003. When the users has administrator rights the new
folder opens fine but when the user has normal permissions, the new
folder is there, but will not expand.

Use the Administrator account to grant full permission of this file to the
normal account and then have the normal account take ownership of it.