cannot open secondary mailbox

[Ken Hirosumi]

We just restored exchange 2000 database and everything
went fine. Our problem is our XP users using Outlook XP
cannot access their secondary mailbox. I can open the
mailbox using windows 98 with outlook 2000 but I cant open
the folders with XP Pro using Outlook XP.

I get the following error:

Unable to expand the folder. The set of folders could not
be opened. The Information store could not be opened.

Please help

Thanks.

 

[Milly Staples [MVP - Outlook]]

Create a new profile and set the options as you did the previous profile.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
Ken Hirosumi <[email protected]> asked:

| We just restored exchange 2000 database and everything
| went fine. Our problem is our XP users using Outlook XP
| cannot access their secondary mailbox. I can open the
| mailbox using windows 98 with outlook 2000 but I cant open
| the folders with XP Pro using Outlook XP.
|
| I get the following error:
|
| Unable to expand the folder. The set of folders could not
| be opened. The Information store could not be opened.
|
| Please help
|
| Thanks.