Cannot open Word 2000 at all

[Ed3717]

I have Word 2000 SR1 that was included with my Dell Computer in Works Suite
2001. I have never had any problem until yesterday. I am now unable to open
Word, or any word document. The program starts to launch, then says that it
has "encountered a program and needs to close" and offers to send an error
report to Microsoft.

I uninstalled and re-installed the software that came with my computer to no
avail. I tried to system restore to an earlier point, but am unable to do
so. I spent 2 hours on the phone with Dell. She had me delete normal.dot,
disable third party browser extensions (in IExplorer), and tried to get me to
change the registry by doing Run C:\Program Files\Microsoft
Office\Office\WINWORD.EXE with a \a at the end, but nothing would open. She
finally gave up and told me to contact Microsoft.

Can anyone please help me? Thanks in advance.

 

[garfield-n-odie]

See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm.

 

[TF]

See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm



:I have Word 2000 SR1 that was included with my Dell Computer in Works Suite
: 2001. I have never had any problem until yesterday. I am now unable to
open
: Word, or any word document. The program starts to launch, then says that
it
: has "encountered a program and needs to close" and offers to send an error
: report to Microsoft.
:
: I uninstalled and re-installed the software that came with my computer to
no
: avail. I tried to system restore to an earlier point, but am unable to do
: so. I spent 2 hours on the phone with Dell. She had me delete
normal.dot,
: disable third party browser extensions (in IExplorer), and tried to get me
to
: change the registry by doing Run C:\Program Files\Microsoft
: Office\Office\WINWORD.EXE with a \a at the end, but nothing would open.
She
: finally gave up and told me to contact Microsoft.
:
: Can anyone please help me? Thanks in advance.