Cannot open word doc's

J

jasont

i can't open word documents when they are attached in
outlook does anybody know the solution. Thanks in advance
 
L

Lisa Secrist

If by Outlook you mean Outlook Express, try checking Tools > Options >
Security. There is a checkbox for "Do not allow attachments to be saved or
opened that could potentially be a virus". Clear this checkbox if it is
checked (for some reason Microsoft believes all attachments are viruses if
you have this checked....)
 

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