Cannot open .xls attachments from email

[Meredith]

Driving me Batty! Help

Have Outlook Express 6. Excel 2002.

When receiving emails with .xls attachements (only all other word etc work
fine) the attachements will not open direct from email. Outlook error
message is:

Cannot find c:\doc & set\User\Local Set\Temp int files\Content. IE5\bunch of
letters and doc name. (Looks like the contnt.IE5 files is missing maybe,
an it be located or replaced? )

You can save attachement and view from saved location, but is a pain in the
butt!

As a test, installed another email program and sent new message with xls
attachement and error message, says antiviris is blocking it. Checked norton
and its all good there!

Any ideas?

 

[Dave Peterson]

Sometimes one of these works when you're having trouble with double clicking on
the file in windows explorer:

Tools|Options|General|Ignore other applications (uncheck it)

--- or ---

Close Excel and
Windows Start Button|Run
excel /unregserver
then
Windows Start Button|Run
excel /regserver

The /unregserver & /regserver stuff resets the windows registry to excel's
factory defaults.

Maybe one of these will work for you.

 

[Meredith]

Hi Dave, thanks for the quick response. Ok I tried the excel /unregserver
and it did not work.

Also in win explorer did tools options general but do not have a check box
for ignore other applications? (have win xp pro sp2) Just incase I am a
total sad, I clicked start, accessoreis, win explorer. That right?

Cheers
Meredith

 

[Gord Dibben]

The Tools>Options>General will be found in Excel, not Windows.


Gord Dibben MS Excel MVP

 

[Meredith]

Dave,

Thanks for the clarification, and it is all fixed now. So appreciate your
help.

Ever Grateful
Meredith