Cannot preview email: Permission Denied

A

Andrew

I have never seen this problem before. A user is trying to open email and she
gets this message in her preview pane:

"this message with restricted permission cannot be viewed in the reading
pane until you verifiy your credentials. Open the item to read its contents
and verify your creditials"

The user is not allowed to open the email. The user can click on other email
as to which she gets the same denied msg. the denied msg pops up on random
email. But if she clicks around to 2 or 3 other emails, then goes back to it,
then she is able to view it. There are no viewing restrictions on the emails.
Any clues?
 

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