cannot print, asks for Print Center

[hsmeets]

I have installed Office:Mac 2008 recently. When I try to print a Powerpoint presentation I get a dialog box with the message "You do not have a printer selected in the Print Center. Open the Print Center, add a printer..."

Where can I find the Print Center on my Mac or in Office?

 

[CyberTaz]

Print Center is a feature of OS X which must be configured propery in order
to make print services available to the programs you use. Look in your
Applications folder or the Utilities folder within it.

 

[grraarg]

I do not have a Print Center anywhere.

Also I do not have the print what dialog box. So I cant print the notes or handouts. It goes directly to Printing 1 slide per page!

Help

 

[Phillip Jones]

Unless your using OSX.2 or older You will not have anything called Print
Center.

Since the creation of OSX.3.0 its been renamed *Printer Setup Utility*.

I do not have a Print Center anywhere.

Also I do not have the print what dialog box. So I cant print the notes or handouts. It goes directly to Printing 1 slide per page!

Help

--
------------------------------------------------------------------------
Phillip M. Jones, CET |LIFE MEMBER: VPEA ETA-I, NESDA, ISCET, Sterling
616 Liberty Street |Who's Who. PHONE:276-632-5045, FAX:276-632-0868
Martinsville Va 24112 |[email protected], ICQ11269732, AIM pjonescet
------------------------------------------------------------------------

If it's "fixed", don't "break it"!

mailto[email protected]

<http://www.kimbanet.com/~pjones/default.htm>
<http://www.kimbanet.com/~pjones/90th_Birthday/index.htm>
<http://www.kimbanet.com/~pjones/Fulcher/default.html>
<http://www.kimbanet.com/~pjones/Harris/default.htm>
<http://www.kimbanet.com/~pjones/Jones/default.htm>

<http://www.vpea.org>

 

[CyberTaz]

As Phillip indicated Print Center is an out of date utility, but since you
give absolutely do specs it's impossible to give you specific suggestions.

Make sure your version of OS X is up-to-date
Make sure your version of Office is up-to-date
Make sure your printer driver is up-to-date
Run Disk Utility - Repair Disk Permissions
Shut down your Mac & restart

If that doesn't resolve the problem reply back with *details*, without which
there isn't much more we can do.

HTH |:>)
Bob Jones
[MVP] Office:Mac

 

[CyberTaz]

Sorry - that should read "absolutely *no* specs" rather than "absolutely
*do* specs"

Regards |:>)
Bob Jones
[MVP] Office:Mac

 

[grraarg]

Hi,

Office 2008 SP1.
mac book pro 10.5.3 fully updated.

Tried chmod -Rf 777 on Office directory as root.
also tried chgrp root:admin...

removed and reinstalled a couple of time. not using the drag and drop function.

Still no print dialog.
Printers are LJ 5000 and LJ 5500. Using only standard unix lp. Or trying to use the pdf export. The Print what dialog does not show up.

 

[grraarg]

Should have said "Still no print WHAT dialog"

 

[grraarg]

I have now upgraded to the latest HP print driver (Jan 2008) No change.

 

[CyberTaz]

Well, I'm afraid I don't know what to suggest, other than I believe you're
pursuing the wrong culprit

Office apps & others do not generate the print dialog. It's supplied by the
OS print services along with the printer's driver. The program you're
printing from merely calls for the service & hands the data over, so I would
think it's highly unlikely that reinstalling Office or poking at it through
Terminal is going to resolve a print dialog issue

In PPt, when you go to File> Print what exactly *is* displayed in the Print
dialog? Do the other features appear? Do you have a similar problem with
other Office apps or any other programs?

Have you repaired permissions & restarted your Mac since updating the
driver?

Just out of curiosity I installed the HP 5000 series driver & it gives me
the same Copies & Pages dialog as when I select my Epson or the adobe PDF 8.
However, I'm running 10.5.0 rather than 10.5.3 - I'm wondering if it might
be an OS X issue that the January update isn't on a par with. Did you have
the problem prior to the 10.5.3 update?

Regards |:>)
Bob Jones
[MVP] Office:Mac

 

[grraarg]

Hi,

Yes I reinstalled, updated to SP1, used disk utility to fix perms, restarted, jiggled the cable, etc. The Print Dialog is fine and has all the PRINTER specific features in the 5500 dialog I can see the toner level etc. It looks like the dialog in every other thing I print.

The: print WHAT dialog is what is missing. I have not actually seen it so I do not know what it looks like but a screen shot I found shows it below the print dialog. I never installed Office 2008 till recently so I do not know if would have worked on previous versions.

A screen shot of print and print WHAT.
<http://helpdesk.luther.edu/tiki/tiki-index.php?page=list_macpowerpoint2008>

 

[CyberTaz]

Well, if I'm understanding you correctly I don't think I've ever encountered
the situation before - and frankly have no idea how it could occur. Please
forgive my redundancy but I just want to make sure I have it right

I looked at the link & the shot of the Print dialog itself [in the Print a
Presentation topic] is what one should expect to see. The list below it is a
separate screen shot of what should appear in the list labeled "Print What:
Slides" when it is opened. That list control should be in the middle right
area of the Print dialog window, directly below the "Selected Slides" option
& directly above the "Slide Show: All Slides" list.

What you're saying then is that your Print dialog displays exactly the same
as the one in the screen shot *except* that the "Print What: Slides" control
is absent. What *does* appear in that spot - a gap, everything shifted up,
something else entirely? If that's a correct interpretation, how about
sending me a screen shot? OS X provides you with a utility called Grab which
you can use very easily for that purpose. The "Timed Selection" option would
be best. If you're not familiar with Grab you'll find all you need to know
in Mac Help. Send it to generaltaz1 at comcast dot net.

Regards |:>)
Bob Jones
[MVP] Office:Mac