Cannot print from Outlook 2003 - Runtime Error

[Robert]

When I try to print a message, no matter what format, I get and error message
box that states:
A Runtime Error has occurred.
Do you wish to Debug?

Line: 1343
Unspecified error.

It only occurs in Outlook I can print from everyother application within the
Office suite and also IE, Firefox etc.

Only started 2 days ago and have searched everywhere but cannot find a fix.

Running XP Pro SP2 and have all service packs and updates for Office
installed.

Any help would be greatly appreciated. Thanks.

 

[Robert]

OK further investigating reveals it is only HTML messages that are effected.
If I change them to text they will print.

 

[KMY]

Same problem on my end. Thanks for the HTML tip. Thanks for your post.

 

[Tony]

I'm having the same problem is there a way to fix it? Any help would be
appreciated

 

[Diane Poremsky [MVP]]

did you delete outlprnt file?
http://www.outlook-tips.net/beginner/filepath.htm

do web pages print? if not, it's a problem with OE's print dll - you'll need
to repair it or reinstall IE.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



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[Robert]

Hi Diane

Thanks for the reply. Yes I tried the delete outlprnt file but it made no
difference and yes I can print from IE and every other application.

Snything else that may help? Thanks again. Robert

did you delete outlprnt file?
http://www.outlook-tips.net/beginner/filepath.htm

do web pages print? if not, it's a problem with OE's print dll - you'll need
to repair it or reinstall IE.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)