S
steve
Hi there, I've just moved from a XP laptop to a new Vista Home Premium one.
I've also installed Office 2007 and installation went fine. My problem is
being able to print to my network printer from Word 2007. It's a Brother
MFC5440CN and is connected to my wireless router. I've installed the new
Vista compatible drivers from the Brother website. My old laptop printed
wirelessly without issue, as does all the software on my new Vista laptop.
I've tried printing from Access and Excel, Wordpad, Notepad etc and all
print fine to the printer but Word does not provide any sort of response by
the printer. No data getting through or anything. I've tried repairing my
installation of Office but no success.
I've checked Brother and MS websites and can't find anything on them about
this problem - I wonder if I need to open a port or something in the Windows
firewall that Word uses? I'd appreciate any suggestions to solve this tricky
problem. A new laptop that can't print from Word isn't much use to me!
Many thanks
I've also installed Office 2007 and installation went fine. My problem is
being able to print to my network printer from Word 2007. It's a Brother
MFC5440CN and is connected to my wireless router. I've installed the new
Vista compatible drivers from the Brother website. My old laptop printed
wirelessly without issue, as does all the software on my new Vista laptop.
I've tried printing from Access and Excel, Wordpad, Notepad etc and all
print fine to the printer but Word does not provide any sort of response by
the printer. No data getting through or anything. I've tried repairing my
installation of Office but no success.
I've checked Brother and MS websites and can't find anything on them about
this problem - I wonder if I need to open a port or something in the Windows
firewall that Word uses? I'd appreciate any suggestions to solve this tricky
problem. A new laptop that can't print from Word isn't much use to me!
Many thanks