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Message: [QUOTE="VanguardLH, post: 4587962"] in message You will have to enter the correct login credentials (username and password) to use the e-mail provider's POP3 mail host. Are on you Cox's network when attempting to access their mail hosts? Or are you coming from off-domain (so you could be some hacker trying to break into one of their customer's accounts)? If you are on their domain when accessing their mail hosts, they already know who you are. If you come from off-domain, they don't know you from anyone else, so you will need to authenticate to their mail hosts. Maybe you don't have to the correct login credentials saved. Maybe they require a different port number is used when coming from off-domain. Maybe they require SSL or SPA when coming from off-domain. What did Cox say when you asked them? [/QUOTE]