Cannot receive Task Request Form, get mail attachment instead

[Scott Wallace]

I am utterly baffled on this; here's the situation
Using Outlook98 (or Outlook 2000), when I try to send someone an Outlook Task Request, it looks fine from my end including from my outbox, but when users receive the request, it is no longer a Task Form but is just a regular email with an attached message. There are no "Accept" or "Decline" buttons or even those choices in the "Actions" menu. It does this even with Outlook set for using plain text only (no HTML or RTF) both on the sending and receiving end. Does anyone have an idea on this? Thanks in advance for any help anyone can provide
Scott

 

[Sue Mosher [MVP]]

Sending plain text only is a sure way to kill any possibility of sending a task item. Make sure the recipient's address is marked for rich text, not plain text.
--
Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers

 

[Scott Wallace]

I have also tried RTF as well as HTML, but was trying "Plain Text" per a
Microsoft KB article: 278061. None of them seem to help.

thanks though,
Scott


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[Sue Mosher [MVP]]

What's this all about? Your latest message has few details.

The newsgroup interface at Developersdex (http://www.developersdex.com) does not automatically quote the text of the original message when you post a reply. Please take the time to quote the original message manually so that people reading your current response can understand what you're talking about. Otherwise, you may not receive the answer you're looking for.

--
Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers

 

[Scott Wallace]

I'm sorry, I didn't realize that it didn't include the original text. I've included it below. Thank you for any help

Scot


----- Sue Mosher [MVP] wrote: ----

What's this all about? Your latest message has few details.

The newsgroup interface at Developersdex (http://www.developersdex.com) does not automatically quote the text of the original message when you post a reply. Please take the time to quote the original message manually so that people reading your current response can understand what you're talking about. Otherwise, you may not receive the answer you're looking for.

--
Sue Mosher, Outlook MV
Outlook and Exchange solutions at http://www.slipstick.co
Author o
Microsoft Outlook Programming: Jumpstar
for Administrators, Power Users, and Developer

I have also tried RTF as well as HTML, but was trying "Plain Text" per
Microsoft KB article: 278061. None of them seem to help
Don't just participate in USENET...get rewarded for it

Sending plain text only is a sure way to kill any possibility of sending a task item. Make sure the recipient's address is marked for rich text, not plain text.
--
Sue Mosher, Outlook MV
Outlook and Exchange solutions at http://www.slipstick.co
Author o
Microsoft Outlook Programming: Jumpstar
for Administrators, Power Users, and Developer

 

[Sue Mosher [MVP]]

The instructions in 278061 are not relevant to this issue. The user's default mail format has no effect on how task requests are sent.

For a task request to go through, the recipient's address needs to be marked for rich-text (see http://www.slipstick.com/dev/sendform.htm) and both your server and the recipient's server need to leave the RTF content alone. Most servers do leave the RTF content (an attachment named Winmail.dat) alone, but some may strip it. If you have access to another mail account, you can test by sending to yourself there.

--
Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers