Cannot reinstall ON 2007 beta

E

Elbert

I had ON2007 beta installed, then uninstalled it. When I try to re-install, I
get the message

The file {30120000-00A1-0409-0000-0000000FFICE}--C\OneNoteMUI.MSI could not
be found.
Setup failed. Rolling back changes...

Then it asks me to send an error message to MS, which I did but got no reply.

If anybody knows how to fix this, I'd sure appreciate some help.

Thanks,
 
O

Olya Veselova (Microsoft, OneNote team)

I am not sure if this will help, but you could try deleting the MSOCache
hidden directory on your C:\ drive. And then downloading the Beta 2 again.
 
S

srd

Someone posted a fix for the reinstallation problem, and I've confirmed it
works. Uninstall all versions of OneNote and then do a search on 'OneNote'
in the registry. Delete all the entries found. Then you can reinstall.
Hundreds of registry entries will probably be involved. You will need a
utility that finds more than one at a time.

Stephen Diamond
 
E

Elbert

Thanks for the suggestion. I had tried that, but when I got your suggestion I
tried again. I found and deleted 26 OneNote entries, apparently left there by
the previous failed install. But when I try again to install ON, I get the
same message.

Thanks again,
 

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