Cannot retrieve office updates

[Kirby]

have installed office 2003 over 0ffice 2000, it seems to be unstable. I
receive message
the feature you are trying to use is on a network sesource that is
unavailable.
new window:
Click OK to try again ,or enter and alternate pathe to a folder containing
the installation package odcof122-1bc-1104-aed6-00co4fo22c53 in the box below.

says use source : --- or browse
also I am not able to retrieve updates or service packs..?
any ideas

 

[Mittu]

Hi

This looks like the Office installation or the source files on your computer
is corrupted.
You will have to remove Office 2003 using the following tool in the link
below.
And then try re-installing Office 2003. The updates should work out then.

http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

Thanks,

Mittu

 

[Kirby]

have installed office 2003 over 0ffice 2000, it seems to be unstable. I
receive message
the feature you are trying to use is on a network sesource that is
unavailable.
new window:
Click OK to try again ,or enter and alternate pathe to a folder containing
the installation package odcof122-1bc-1104-aed6-00co4fo22c53 in the box below.

says use source : --- or browse
also I am not able to retrieve updates or service packs..?
any ideas...Mittu wrote back suggesting to uninstall office 03 and reinstall.. will I loose all of my files that began with office 2000???

 

[Mittu]

Hi,

Un-installing and re-installing Office doesnt remove your data files. They
will be present in your hard-disk.
So try un-installing using the tool (KB# 290301) and try re-installing
Office 2003.

http://support.microsoft.com/kb/290301

You could refer the link below for additional information.

http://support.microsoft.com/kb/256896

Thanks,

Mittu

 

[Kirby]

Mittu- I tried uninstalling and reinstalling as you suggested, at the prompt
to check web for updates and finish a notice came back stating unable to
check for updates on this computer then gave several possible reasons, one
being that this was an upgade from an earlier installation using windows
installer version 1 and something about version 1.1 or missing msp file from
an earlier installation?

 

[Mittu]

Hi

Try checking for updates at the following link.

http://update.microsoft.com/microsoftupdate

Thanks,

Mittu

 

[Kirby]

Mittu- I think it worked, now hopefully the program will be more stable.
Thanks Again!
Kirby

 

[Kirby]

Mittu- Hi again, now it seems I have developed another problem. I use MSN
premium with Qwest dsl, after getting updated, my mail now goes into a msn
subfolder labeled inbox rather than going to my regular outlook mail box. At
first I thought I wasn't getting the new mail until I found it the other
folders. In fact I had 3 msn subfolders. Any Ideas on how to correct this.
Kirby