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Message: [QUOTE="JWaters, post: 5161990"] This a new entry for a previously reported problem. The original problem is that I am unable to save Word 2003 files in normal mode. The message indicates that I do not have enough HDD or RAM space. Neither case is true. I can save files by running Word in XP compatibility mode but I then can't open a file from outside Word by clicking on it. I get a message that says 'Unable to send command to the program.' Everything works ok in Safe Mode. The question arose about a NAV plug-in. I have temporarily removed Norton AntiVirus completely, no help As far as any other add-ins, I commented out addins for Word in the Registry. I disabled any tool/task bars on the Word window. I have temporarily disabled all startups using MsConfig, and also all services that would disable. No help. I really need help with this one. If anyone has remote access and trouble-shooting capability, I would certainly allow this. I really need help with this one!! [/QUOTE]