Cannot save normal.dot

[Doug]

Word 2003. When Winword is called from a 3rd party application, it seems to
open normal.dot twice. There is only one Winword in processes, but the
application cannot save normal.dot as it is in read-only mode, so the
application fails. The 3rd party app says it is a Winword problem. How can
I fix?

 

[Graham Mayor]

Check that there is no orphan lock file for normal.dot -
http://www.gmayor.com/what_to_do_when_word_crashes.htm

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Graham Mayor - Word MVP


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