S
Susan
Well I have gone from bad to worse. Last week I could not
install that patch pertaining to Word Perfect Converter.
Now I cannot even scan for updates. Heck, I cannot even
uninstall MS Office XP Small Business via Add/Remove
programs. But I can use Word, Publisher, so something is
working! I guess I am not the only one judging from the
posts.
Susan
From trying to scan for updates!
The Office Update site is unable to check for updates on
this computer. This may be happening because of one of the
following reasons:
.. You do not have administrative privileges for this
computer.
.. There is a network problem and the detection
catalog used by the Office Update site failed to download.
Go back to the Downloads home page and try running
detection again.
.. Windows Installer patch files (.MSP files) from
previously applied Office updates are missing from the
\Windows\Installer hidden directory on your computer. MSP
files are stored on your computer after update
installation completes because they need to be referenced
for future update operations. If the files are missing you
will not be able to apply Office updates. You may also be
unable to uninstall Office products as a result of the
same problem. Please contact Microsoft Product Support for
assistance.
.. You installed Office updates in the past and then
upgraded from Windows Installer version 1.0 to Windows
Installer version 1.1. For more information see the KB
article Windows Installer May Prompt for Install Source if
Unavailable.
Search for Office updates in the Download Catalog
Report the error to Microsoft
From trying to uninstall MS Office XP Small Business
This patch package could not be opened. Verify that the
patch package exists and that you can access it, or
contact the application vendor to verify that this is a
valid Windows Installer patch package.
install that patch pertaining to Word Perfect Converter.
Now I cannot even scan for updates. Heck, I cannot even
uninstall MS Office XP Small Business via Add/Remove
programs. But I can use Word, Publisher, so something is
working! I guess I am not the only one judging from the
posts.
Susan
From trying to scan for updates!
The Office Update site is unable to check for updates on
this computer. This may be happening because of one of the
following reasons:
.. You do not have administrative privileges for this
computer.
.. There is a network problem and the detection
catalog used by the Office Update site failed to download.
Go back to the Downloads home page and try running
detection again.
.. Windows Installer patch files (.MSP files) from
previously applied Office updates are missing from the
\Windows\Installer hidden directory on your computer. MSP
files are stored on your computer after update
installation completes because they need to be referenced
for future update operations. If the files are missing you
will not be able to apply Office updates. You may also be
unable to uninstall Office products as a result of the
same problem. Please contact Microsoft Product Support for
assistance.
.. You installed Office updates in the past and then
upgraded from Windows Installer version 1.0 to Windows
Installer version 1.1. For more information see the KB
article Windows Installer May Prompt for Install Source if
Unavailable.
Search for Office updates in the Download Catalog
Report the error to Microsoft
From trying to uninstall MS Office XP Small Business
This patch package could not be opened. Verify that the
patch package exists and that you can access it, or
contact the application vendor to verify that this is a
valid Windows Installer patch package.