Cannot See New Mail Item in Outlook 2007 IMAP Accounts

S

Surya Halim

Hello,

I have a few IMAP accounts where everything works with the accounts until at
some point in time I can no longer see new mail item in the folders of the
IMAP accounts. The Send/Receive synchronizations are successful.

I have tried:
- Forcing the IMAP accounts to re-sync.
- Forcing the subscribed IMAP folders to re-sync.
- Running scanpst repeatedly on the PST files used by the IMAP accounts
until no error is shown.

I still cannot see any new mail item in Outlook for the IMAP folders.

I double-check and I find the new mail items using the web interface of the
email accounts. This seems to happen only on GoDaddy email accounts.

The only way I can fix the problem is by removing the IMAP email accounts,
and recreating them.

Has anyone experienced similar problem?

Hong
 

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