K
Kozmo
I get the message "The system cannot find the file specified" whenever I try
to send or forward an email with an attachment or embedded file via OL2000
on an XP machine.
Brian Tillman and F.H. Muffman have helped on this on another forum - some
of this progress is thanks to them. I'm condensing that thread and casting
the net again.
I recently reformatted my HD and reinstalled everything. The problem started
shortly after that.
The problem occurs whether I attach or embed a file. A file is sent and can
be opened but it is empty. I have tried sending from different locations
including Desktop. I can open the files fine in their applications and I can
even open the file fine from the email embedment before I send it.
After I reinstalled Office I did an Outlook settings backup recovery to try
to get my settings back that had been saved before the reformat. That
recovery failed and caused my machine to hang up at the time. Then I rolled
the XP settings back.
F.H. Muffman suggested I make sure OutlookSecureTempFolder key in something
like hkey_current_user\Software\Microsoft\Office\9.0\Outlook\Security. That
registry path does not exist; I search for OutlookSecureTempFolder in the
registry and find nothing. That path does exist on another machine of mine
with similar installations of Office 2k and XP. The Security folder and
about a dozen other registry folders on the other machine do not exist on
the machine with the problem.
I have scanned for viri with three virus/spyware/malware scanners and have
McAfee Security System active. I have temporarily disabled McAfee firewall
to see if it would help; no change. I don't use XP firewall.
I have done Office "detect and repair" twice. The program runs successfully
but there is no change.
I have uninstalled and re-installed Office. Again, no change.
Finally, I have uninstalled Office, ran RegistryMechanic from PCTools,
reinstalled Office. No change.
I'm frustrated (nothing new). Any ideas what to try next?
Thanks - Kozmo
to send or forward an email with an attachment or embedded file via OL2000
on an XP machine.
Brian Tillman and F.H. Muffman have helped on this on another forum - some
of this progress is thanks to them. I'm condensing that thread and casting
the net again.
I recently reformatted my HD and reinstalled everything. The problem started
shortly after that.
The problem occurs whether I attach or embed a file. A file is sent and can
be opened but it is empty. I have tried sending from different locations
including Desktop. I can open the files fine in their applications and I can
even open the file fine from the email embedment before I send it.
After I reinstalled Office I did an Outlook settings backup recovery to try
to get my settings back that had been saved before the reformat. That
recovery failed and caused my machine to hang up at the time. Then I rolled
the XP settings back.
F.H. Muffman suggested I make sure OutlookSecureTempFolder key in something
like hkey_current_user\Software\Microsoft\Office\9.0\Outlook\Security. That
registry path does not exist; I search for OutlookSecureTempFolder in the
registry and find nothing. That path does exist on another machine of mine
with similar installations of Office 2k and XP. The Security folder and
about a dozen other registry folders on the other machine do not exist on
the machine with the problem.
I have scanned for viri with three virus/spyware/malware scanners and have
McAfee Security System active. I have temporarily disabled McAfee firewall
to see if it would help; no change. I don't use XP firewall.
I have done Office "detect and repair" twice. The program runs successfully
but there is no change.
I have uninstalled and re-installed Office. Again, no change.
Finally, I have uninstalled Office, ran RegistryMechanic from PCTools,
reinstalled Office. No change.
I'm frustrated (nothing new). Any ideas what to try next?
Thanks - Kozmo