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Dave M.
MS Outlook 2003 has been running fine for months, but a problem appeared
three days ago that's driving me nuts. I've changed no settings (although I
did recently upgrade my McAfee protection suite...but I turned it off to see
if doing so would eliminate the problem - no joy).
Here's the issue:
I receive email but sending email hangs the program and times it out,
resulting in an error message (0x8004210A).
What I've tested:
1. I've gone to Tools/e-mail accounts/view or change existing e-mail
accounts/change/test account settings. The first three items check fine (i.e.
establish network connection, find outgoing mail server, and find incoming
mail server), but the last two (log onto incoming mail server and send test
e-mail message) both fail. The rror messages indicate that the test e-mail
message found the specified server, but there was no response from the
server. Similarly, with respect to logging onto the incoming mail server, the
server was found but there was no response from it.
My ISP (and email provider) is Comcast. The problem is undoubtedly not with
Comcast. Indeed, other computers in the house are able to send and receive
Comcast email just fine.
Any ideas would be much appreciated.
Thanks!
Dave
three days ago that's driving me nuts. I've changed no settings (although I
did recently upgrade my McAfee protection suite...but I turned it off to see
if doing so would eliminate the problem - no joy).
Here's the issue:
I receive email but sending email hangs the program and times it out,
resulting in an error message (0x8004210A).
What I've tested:
1. I've gone to Tools/e-mail accounts/view or change existing e-mail
accounts/change/test account settings. The first three items check fine (i.e.
establish network connection, find outgoing mail server, and find incoming
mail server), but the last two (log onto incoming mail server and send test
e-mail message) both fail. The rror messages indicate that the test e-mail
message found the specified server, but there was no response from the
server. Similarly, with respect to logging onto the incoming mail server, the
server was found but there was no response from it.
My ISP (and email provider) is Comcast. The problem is undoubtedly not with
Comcast. Indeed, other computers in the house are able to send and receive
Comcast email just fine.
Any ideas would be much appreciated.
Thanks!
Dave