Cannot send email in Outlook 2003 - unusual error.

[beiting]

I have a manager who everytime he's sending mail he gets this error.

This message could not be sent. Try sending the message again later,
or
contact your network administrator. Error is
[0x0004005-00000000-00000000].

After re-imaging the laptop everything worked for about 5 days... I
just got an email (via his web interface) that it once again is not
working.

I need to get this fixed for good. We're on an Exchange 2003 Server
and he's using Office 2003.

Any ideas?

 

[Francine Otterson]

Good Day,

Intial check shows this is related to Internet email not Exchange, is there
another account added on his Outlook to check an Internet account.

Best Regards

 

[beiting]

No there was initially another mail account in his profile, but then I
re-imaged the machine I left that account out. The only mail account
he has is his exchange mail thru Outlook.

 

[Francine Otterson]

Have you tried doing a new Outlook profile to see if you get the same error.
I do not have nor could I find a direct answer to this other than it be
assoicated with an Internet account. So I would try to reinstall Outlook and
add a new profile.