Cannot send messages since I set up broadband!

[kategibbons]

Help please! i've just manages to get connected with broadband and now
cannot send and receive messages with Entourage
I get the error message:

The server did not recognise the recipient or the server refuses to
allow you to send mail
5.7.1 Relaying denied. Proper authentication required

Error 5550

Do i need to reconfigure now that I've changed my internet connection
and if so can anyone tell me how??!!
thanks!

 

[matt neuburg]

Help please! i've just manages to get connected with broadband and now
cannot send and receive messages with Entourage
I get the error message:

The server did not recognise the recipient or the server refuses to
allow you to send mail
5.7.1 Relaying denied. Proper authentication required

Error 5550

Do i need to reconfigure now that I've changed my internet connection
and if so can anyone tell me how??!!

Yes, you do. But no one can tell you how. This is not an Entourage
matter; it has to do with your internet provider. Find out what the
correct SMTP server is, and modify your account information in Entourage
to match that. Be sure to use the advanced sending options to set your
username and password to enter authentication info for sending. m.

 

[kategibbons]

thank you very much - i'll give it a go!

Yes, you do. But no one can tell you how. This is not an Entourage
matter; it has to do with your internet provider. Find out what the
correct SMTP server is, and modify your account information in Entourage
to match that. Be sure to use the advanced sending options to set your
username and password to enter authentication info for sending. m.


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