cannot send receive when away from home network

[Otyokwa]

I am having trouble sending and receiving email from my laptop at work. I am
using outlook 2007. I can send/receive at home using my secure wireless.
The wireless at work in unsecure so not sure if this is a problem. I am
running nortons 2008 In the program rules of nortons, outlook is set to
allow both incoming and outgoing, but even when I completely disable it
outlook does not send/receive. I am able to ping my incoming mail. I can get
all my rss feeds through outlook. I can get on the internet also but they
have a different ISP. Any help would be greatly appreciated.

 

[Hal Hostetler [MVP-P/I]]

Unless your workplace firewall is set to block POP traffic, I would expect
you to be able to receive email while there; you might want to check with
your workplace I.T. folks to see if they allow POP connections. I would
also expect you to be UNABLE to send, unless you modify your email account
setup to use the SMTP server owned by the ISP your workplace uses. You
cannot use your home ISP's sending server while at work, nor can you use
your workplace ISP's sending server when at home; this is by design by
virtually all ISPs as an antispam measure.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[N. Miller]

I am having trouble sending and receiving email from my laptop at work. I am
using outlook 2007. I can send/receive at home using my secure wireless.
The wireless at work in unsecure so not sure if this is a problem. I am
running nortons 2008 In the program rules of nortons, outlook is set to
allow both incoming and outgoing, but even when I completely disable it
outlook does not send/receive. I am able to ping my incoming mail. I can get
all my rss feeds through outlook. I can get on the internet also but they
have a different ISP. Any help would be greatly appreciated.

Workplace may have rules about access mail servers other than their own.
They may have rules about accessing personal accounts on company time. Your
best course of action is to consult with workplace IT.

 

[Otyokwa]

Thanks for the info. Am I able to set up outlook to use the SMTP server
while at work and then my home ISP when I am at home automatically?
Thanks again