Cannot Start Project Application Service on Project Server 2007

P

Phil Lamm

Performed complete installation of Project Server 2007 Trial on single server
w/SharePoint 3.0 and SQL 2005. Installation appears successful; however,
unable to start Project Application Service from the "Services on Server"
page. Pressing the "Start" link transitions temporarily to the "Operation in
Progress" page (as with other operations) and then returns with the status
unchanged. The Computer Management Services screen lists the Microsoft
Office Project Server Queue & Events services, but these were initially
disabled. Started these manually and set to "Automatic," but the behavior
persists. Unable to perform any operations requiring the Project Application
Service be started. NOTE: I'm a manager, and not versed in IT, so please be
gentle. Thanks in advance for any insights!
--
Phillip Lamm
Application Development Manager
Training, Security & Preparedness Division
Westar Aerospace & Defense Group
QinetiQ North America - SEG
 
P

Phil Lamm

Nothing in the Application log, nor anything else under the Event Viewer.
Not sure where to find the ULS log.
--
Phillip Lamm
Application Development Manager
Training, Security & Preparedness Division
Westar Aerospace & Defense Group
QinetiQ North America - SEG
 
S

Stephen Sanderlin

P

Phillip Lamm

My last attempt to start the Project Application Service generated this
sequence in the ULS log (tab & CR delimited - easier to read from within
Excel):
--
06:09.3 wsstracing.exe (0x0DE0) 0x146C ULS Logging
Unified Logging Service uls1 Monitorable Tracing Service
lost trace events. Current value 3.
06:13.7 w3wp.exe (0x02D4) 0x07A4 Windows SharePoint
Services Topology 0 High Clearing server
bindings for IIS web site 'Office Server Web Services'.
06:13.7 w3wp.exe (0x02D4) 0x07A4 Windows SharePoint
Services Topology 0 High Adding server binding
':56737:' to IIS web site 'Office Server Web Services'.
06:13.7 w3wp.exe (0x02D4) 0x07A4 Windows SharePoint
Services Topology 0 High Clearing secure
bindings for IIS web site 'Office Server Web Services'.
06:13.7 w3wp.exe (0x02D4) 0x07A4 Windows SharePoint
Services Topology 0 High Adding secure binding
':56738:' to IIS web site 'Office Server Web Services'.
06:13.7 w3wp.exe (0x02D4) 0x07A4 Windows SharePoint
Services Topology 0 High Setting authentication
method to 'NTLM' for IIS web site 'Office Server Web Services'.
06:13.7 w3wp.exe (0x02D4) 0x07A4 Windows SharePoint
Services Topology 0 High Clearing authentication
providers for IIS web site 'Office Server Web Services'.
06:13.7 w3wp.exe (0x02D4) 0x07A4 Windows SharePoint
Services Topology 0 High Adding authentication
provider 'NTLM' to IIS web site 'Office Server Web Services'.
06:13.7 w3wp.exe (0x02D4) 0x07A4 Windows SharePoint
Services Topology 0 High Creating SSL
certificate for IIS web site 'Office Server Web Services'.
06:20.4 w3wp.exe (0x02D4) 0x07A4 Windows SharePoint
Services Topology 0 High
System.Security.Cryptography.CryptographicException: The handle is invalid.
at System.Security.Cryptography.Utils.CreateProvHandle(CspParameters
parameters, Boolean randomKeyContainer) at
System.Security.Cryptography.Utils.GetKeyPairHelper(CspAlgorithmType keyType,
CspParameters parameters, Boolean randomKeyContainer, Int32 dwKeySize,
SafeProvHandle& safeProvHandle, SafeKeyHandle& safeKeyHandle) at
System.Security.Cryptography.RSACryptoServiceProvider.GetKeyPair() at
System.Security.Cryptography.RSACryptoServiceProvider..ctor(Int32 dwKeySize,
CspParameters parameters, Boolean useDefaultKeySize) at
System.Security.Cryptography.RSACryptoServiceProvider..ctor(CspParameters
parameters) at
Microsoft.SharePoint.Utilities.CertificateManager.CreateSelfSignedSslCertificate...
09/16/2008 13:06:20.40* w3wp.exe (0x02D4)
0x07A4 Windows SharePoint Services Topology 0 High
...(CspParameters parameters, X500DistinguishedName name, DateTime
expiresAfter) at
Microsoft.SharePoint.Administration.SPProvisioningAssistant.ProvisionIisWebSite(String
serverComment, String[] serverBindings, String[] secureBindings,
AuthenticationMethods authenticationMethods, String[]
authenticationProviders, String path, AccessFlags accessFlags, String
applicationName, String applicationPoolId, String[] scriptMaps, String
sslCertificateSubjectName)
06:20.4 w3wp.exe (0x02D4) 0x07A4 Project Server
Project Server Provisioning 95xl Exception
System.Security.Cryptography.CryptographicException: The handle is invalid.
at System.Security.Cryptography.Utils.CreateProvHandle(CspParameters
parameters, Boolean randomKeyContainer) at
System.Security.Cryptography.Utils.GetKeyPairHelper(CspAlgorithmType keyType,
CspParameters parameters, Boolean randomKeyContainer, Int32 dwKeySize,
SafeProvHandle& safeProvHandle, SafeKeyHandle& safeKeyHandle) at
System.Security.Cryptography.RSACryptoServiceProvider.GetKeyPair() at
System.Security.Cryptography.RSACryptoServiceProvider..ctor(Int32 dwKeySize,
CspParameters parameters, Boolean useDefaultKeySize) at
System.Security.Cryptography.RSACryptoServiceProvider..ctor(CspParameters
parameters) at
Microsoft.SharePoint.Utilities.CertificateManager.CreateSelfSignedSslCertificat...
09/16/2008 13:06:20.40* w3wp.exe (0x02D4)
0x07A4 Project Server Project Server Provisioning
95xl Exception ...e(CspParameters parameters, X500DistinguishedName name,
DateTime expiresAfter) at
Microsoft.SharePoint.Administration.SPProvisioningAssistant.ProvisionIisWebSite(String serverComment, String[] serverBindings, String[] s
--
Upon reviewing this, I now recall the IIS Manager listed a stopped "Office
Server Web Services" page which was empty and would not start manually.
--
Phillip Lamm
Application Development Manager
Training, Security & Preparedness Division
Westar Aerospace & Defense Group
QinetiQ North America - SEG
 
S

Stephen Sanderlin

Hm. that's not good. You may want to consider calling PSS... I think I'd
need to work "hands on" on this one.

--

Stephen Sanderlin

Principal Consultant

MSProjectExperts



For Project Server Consulting: http://www.msprojectexperts.com

For Project Server Training: http://www.projectservertraining.com



Read my blog at: http://www.projectserverhelp.com/

Join the community at: http://forums.epmfaq.com





My last attempt to start the Project Application Service generated this
sequence in the ULS log (tab & CR delimited - easier to read from within
Excel):
--
06:09.3 wsstracing.exe (0x0DE0) 0x146C ULS Logging
Unified Logging Service uls1 Monitorable Tracing Service
lost trace events. Current value 3.
06:13.7 w3wp.exe (0x02D4) 0x07A4 Windows SharePoint
Services Topology 0 High Clearing server
bindings for IIS web site 'Office Server Web Services'.
06:13.7 w3wp.exe (0x02D4) 0x07A4 Windows SharePoint
Services Topology 0 High Adding server binding
':56737:' to IIS web site 'Office Server Web Services'.
06:13.7 w3wp.exe (0x02D4) 0x07A4 Windows SharePoint
Services Topology 0 High Clearing secure
bindings for IIS web site 'Office Server Web Services'.
06:13.7 w3wp.exe (0x02D4) 0x07A4 Windows SharePoint
Services Topology 0 High Adding secure binding
':56738:' to IIS web site 'Office Server Web Services'.
06:13.7 w3wp.exe (0x02D4) 0x07A4 Windows SharePoint
Services Topology 0 High Setting authentication
method to 'NTLM' for IIS web site 'Office Server Web Services'.
06:13.7 w3wp.exe (0x02D4) 0x07A4 Windows SharePoint
Services Topology 0 High Clearing authentication
providers for IIS web site 'Office Server Web Services'.
06:13.7 w3wp.exe (0x02D4) 0x07A4 Windows SharePoint
Services Topology 0 High Adding authentication
provider 'NTLM' to IIS web site 'Office Server Web Services'.
06:13.7 w3wp.exe (0x02D4) 0x07A4 Windows SharePoint
Services Topology 0 High Creating SSL
certificate for IIS web site 'Office Server Web Services'.
06:20.4 w3wp.exe (0x02D4) 0x07A4 Windows SharePoint
Services Topology 0 High
System.Security.Cryptography.CryptographicException: The handle is invalid.
at System.Security.Cryptography.Utils.CreateProvHandle(CspParameters
parameters, Boolean randomKeyContainer) at
System.Security.Cryptography.Utils.GetKeyPairHelper(CspAlgorithmType keyType,
CspParameters parameters, Boolean randomKeyContainer, Int32 dwKeySize,
SafeProvHandle& safeProvHandle, SafeKeyHandle& safeKeyHandle) at
System.Security.Cryptography.RSACryptoServiceProvider.GetKeyPair() at
System.Security.Cryptography.RSACryptoServiceProvider..ctor(Int32 dwKeySize,
CspParameters parameters, Boolean useDefaultKeySize) at
System.Security.Cryptography.RSACryptoServiceProvider..ctor(CspParameters
parameters) at
Microsoft.SharePoint.Utilities.CertificateManager.CreateSelfSignedSslCertificate...
09/16/2008 13:06:20.40* w3wp.exe (0x02D4)
0x07A4 Windows SharePoint Services Topology 0 High
...(CspParameters parameters, X500DistinguishedName name, DateTime
expiresAfter) at
Microsoft.SharePoint.Administration.SPProvisioningAssistant.ProvisionIisWebSite(String
serverComment, String[] serverBindings, String[] secureBindings,
AuthenticationMethods authenticationMethods, String[]
authenticationProviders, String path, AccessFlags accessFlags, String
applicationName, String applicationPoolId, String[] scriptMaps, String
sslCertificateSubjectName)
06:20.4 w3wp.exe (0x02D4) 0x07A4 Project Server
Project Server Provisioning 95xl Exception
System.Security.Cryptography.CryptographicException: The handle is invalid.
at System.Security.Cryptography.Utils.CreateProvHandle(CspParameters
parameters, Boolean randomKeyContainer) at
System.Security.Cryptography.Utils.GetKeyPairHelper(CspAlgorithmType keyType,
CspParameters parameters, Boolean randomKeyContainer, Int32 dwKeySize,
SafeProvHandle& safeProvHandle, SafeKeyHandle& safeKeyHandle) at
System.Security.Cryptography.RSACryptoServiceProvider.GetKeyPair() at
System.Security.Cryptography.RSACryptoServiceProvider..ctor(Int32 dwKeySize,
CspParameters parameters, Boolean useDefaultKeySize) at
System.Security.Cryptography.RSACryptoServiceProvider..ctor(CspParameters
parameters) at
Microsoft.SharePoint.Utilities.CertificateManager.CreateSelfSignedSslCertificat...
09/16/2008 13:06:20.40* w3wp.exe (0x02D4)
0x07A4 Project Server Project Server Provisioning
95xl Exception ...e(CspParameters parameters, X500DistinguishedName name,
DateTime expiresAfter) at
Microsoft.SharePoint.Administration.SPProvisioningAssistant.ProvisionIisWebSite(String serverComment, String[] serverBindings, String[] s
--
Upon reviewing this, I now recall the IIS Manager listed a stopped "Office
Server Web Services" page which was empty and would not start manually.
--
Phillip Lamm
Application Development Manager
Training, Security & Preparedness Division
Westar Aerospace & Defense Group
QinetiQ North America - SEG



:

Default location is c:\program files\common files\microsoft shared\web
server extensions\12\logs\. You can check this in Central Administration
- Operations - Diagnostic Logging.

--

Stephen Sanderlin

Principal Consultant

MSProjectExperts



For Project Server Consulting: http://www.msprojectexperts.com

For Project Server Training: http://www.projectservertraining.com



Read my blog at: http://www.projectserverhelp.com/

Join the community at: http://forums.epmfaq.com
Click to expand...
Click to expand...
 
B

Bonnie Watson

I called Microsoft after reading this post.
They had me do the following to solve the problem:

Navigate to:
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\
Find the folder "Machine Keys"
Right click and go to properties
Go to Advanced Security
Add the domain\farmserviceaccount here and give it read and write permissions
Propogate permissions to all child objects in the folder.
Close the properties.
Retry starting the service.

This worked for us. It may work for you.
If not then you will have to call Microsoft.

-Bonnie Watson
Senior Systems Administrator
TRENDMLS


Stephen Sanderlin said:
Hm. that's not good. You may want to consider calling PSS... I think I'd
need to work "hands on" on this one.

--

Stephen Sanderlin

Principal Consultant

MSProjectExperts



For Project Server Consulting: http://www.msprojectexperts.com

For Project Server Training: http://www.projectservertraining.com



Read my blog at: http://www.projectserverhelp.com/

Join the community at: http://forums.epmfaq.com





My last attempt to start the Project Application Service generated this
sequence in the ULS log (tab & CR delimited - easier to read from within
Excel):
--
06:09.3 wsstracing.exe (0x0DE0) 0x146C ULS Logging
Unified Logging Service uls1 Monitorable Tracing Service
lost trace events. Current value 3.
06:13.7 w3wp.exe (0x02D4) 0x07A4 Windows SharePoint
Services Topology 0 High Clearing server
bindings for IIS web site 'Office Server Web Services'.
06:13.7 w3wp.exe (0x02D4) 0x07A4 Windows SharePoint
Services Topology 0 High Adding server binding
':56737:' to IIS web site 'Office Server Web Services'.
06:13.7 w3wp.exe (0x02D4) 0x07A4 Windows SharePoint
Services Topology 0 High Clearing secure
bindings for IIS web site 'Office Server Web Services'.
06:13.7 w3wp.exe (0x02D4) 0x07A4 Windows SharePoint
Services Topology 0 High Adding secure binding
':56738:' to IIS web site 'Office Server Web Services'.
06:13.7 w3wp.exe (0x02D4) 0x07A4 Windows SharePoint
Services Topology 0 High Setting authentication
method to 'NTLM' for IIS web site 'Office Server Web Services'.
06:13.7 w3wp.exe (0x02D4) 0x07A4 Windows SharePoint
Services Topology 0 High Clearing authentication
providers for IIS web site 'Office Server Web Services'.
06:13.7 w3wp.exe (0x02D4) 0x07A4 Windows SharePoint
Services Topology 0 High Adding authentication
provider 'NTLM' to IIS web site 'Office Server Web Services'.
06:13.7 w3wp.exe (0x02D4) 0x07A4 Windows SharePoint
Services Topology 0 High Creating SSL
certificate for IIS web site 'Office Server Web Services'.
06:20.4 w3wp.exe (0x02D4) 0x07A4 Windows SharePoint
Services Topology 0 High
System.Security.Cryptography.CryptographicException: The handle is invalid.
at System.Security.Cryptography.Utils.CreateProvHandle(CspParameters
parameters, Boolean randomKeyContainer) at
System.Security.Cryptography.Utils.GetKeyPairHelper(CspAlgorithmType keyType,
CspParameters parameters, Boolean randomKeyContainer, Int32 dwKeySize,
SafeProvHandle& safeProvHandle, SafeKeyHandle& safeKeyHandle) at
System.Security.Cryptography.RSACryptoServiceProvider.GetKeyPair() at
System.Security.Cryptography.RSACryptoServiceProvider..ctor(Int32 dwKeySize,
CspParameters parameters, Boolean useDefaultKeySize) at
System.Security.Cryptography.RSACryptoServiceProvider..ctor(CspParameters
parameters) at
Microsoft.SharePoint.Utilities.CertificateManager.CreateSelfSignedSslCertificate...
09/16/2008 13:06:20.40* w3wp.exe (0x02D4)
0x07A4 Windows SharePoint Services Topology 0 High
...(CspParameters parameters, X500DistinguishedName name, DateTime
expiresAfter) at
Microsoft.SharePoint.Administration.SPProvisioningAssistant.ProvisionIisWebSite(String
serverComment, String[] serverBindings, String[] secureBindings,
AuthenticationMethods authenticationMethods, String[]
authenticationProviders, String path, AccessFlags accessFlags, String
applicationName, String applicationPoolId, String[] scriptMaps, String
sslCertificateSubjectName)
06:20.4 w3wp.exe (0x02D4) 0x07A4 Project Server
Project Server Provisioning 95xl Exception
System.Security.Cryptography.CryptographicException: The handle is invalid.
at System.Security.Cryptography.Utils.CreateProvHandle(CspParameters
parameters, Boolean randomKeyContainer) at
System.Security.Cryptography.Utils.GetKeyPairHelper(CspAlgorithmType keyType,
CspParameters parameters, Boolean randomKeyContainer, Int32 dwKeySize,
SafeProvHandle& safeProvHandle, SafeKeyHandle& safeKeyHandle) at
System.Security.Cryptography.RSACryptoServiceProvider.GetKeyPair() at
System.Security.Cryptography.RSACryptoServiceProvider..ctor(Int32 dwKeySize,
CspParameters parameters, Boolean useDefaultKeySize) at
System.Security.Cryptography.RSACryptoServiceProvider..ctor(CspParameters
parameters) at
Microsoft.SharePoint.Utilities.CertificateManager.CreateSelfSignedSslCertificat...
09/16/2008 13:06:20.40* w3wp.exe (0x02D4)
0x07A4 Project Server Project Server Provisioning
95xl Exception ...e(CspParameters parameters, X500DistinguishedName name,
DateTime expiresAfter) at
Microsoft.SharePoint.Administration.SPProvisioningAssistant.ProvisionIisWebSite(String serverComment, String[] serverBindings, String[] s
--
Upon reviewing this, I now recall the IIS Manager listed a stopped "Office
Server Web Services" page which was empty and would not start manually.
--
Phillip Lamm
Application Development Manager
Training, Security & Preparedness Division
Westar Aerospace & Defense Group
QinetiQ North America - SEG



:

Default location is c:\program files\common files\microsoft shared\web
server extensions\12\logs\. You can check this in Central Administration
- Operations - Diagnostic Logging.

--

Stephen Sanderlin

Principal Consultant

MSProjectExperts



For Project Server Consulting: http://www.msprojectexperts.com

For Project Server Training: http://www.projectservertraining.com



Read my blog at: http://www.projectserverhelp.com/

Join the community at: http://forums.epmfaq.com
Click to expand...
Nothing in the Application log, nor anything else under the Event Viewer.
Not sure where to find the ULS log.
--
Phillip Lamm
Application Development Manager
Training, Security & Preparedness Division
Westar Aerospace & Defense Group
QinetiQ North America - SEG



:
Click to expand...
Are there any errors in the Application or ULS logs when you try to
start the service?

--

Stephen Sanderlin

Principal Consultant

MSProjectExperts



For Project Server Consulting: http://www.msprojectexperts.com

For Project Server Training: http://www.projectservertraining.com



Read my blog at: http://www.projectserverhelp.com/

Join the community at: http://forums.epmfaq.com
Click to expand...
Performed complete installation of Project Server 2007 Trial on single server
w/SharePoint 3.0 and SQL 2005. Installation appears successful; however,
unable to start Project Application Service from the "Services on Server"
page. Pressing the "Start" link transitions temporarily to the "Operation in
Progress" page (as with other operations) and then returns with the status
unchanged. The Computer Management Services screen lists the Microsoft
Office Project Server Queue & Events services, but these were initially
disabled. Started these manually and set to "Automatic," but the behavior
persists. Unable to perform any operations requiring the Project Application
Service be started. NOTE: I'm a manager, and not versed in IT, so please be
gentle. Thanks in advance for any insights!
--
Phillip Lamm
Application Development Manager
Training, Security & Preparedness Division
Westar Aerospace & Defense Group
QinetiQ North America - SEG
Click to expand...
Click to expand...
Click to expand...
 

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