Cannot uninstall Office 2003 - "patch package missing"

J

Jason

I installed Office 2007. When I try to uninstall 2003 I get the message
about a missing patch package. What should I try?

Thanks,

Jason
 
M

Mary Sauer

You may receive an error message when you try to install or run an Office
program: "This patch package could not be opened" or "The installation source
for the product is not available"
http://support.microsoft.com/kb/932857/en-us

Be certain you have your product number if you use the cleanup utility.
 
J

John McDonald

I have rge same problem as Jason. I downloaded the 2007 version of office but
during the conversion the 2003 versions were not removed. I tried to
uninstall but recieve a missing patch message. If I use the uninstalller
utility will I lose all of my outlook information? contacts, calendar,
emails, etc.

THANKS,

John
 

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