Cannot use drawing tool in WORD

[Nava]

Hi,

I am using Windows XP pro OS and Office XP pro.
In the WORD 2002, I couldn't use the tool drawing.
whenever I dried to draw a shape the word hangs and
closes. Even I reinstalled the office XP the problem
couldn't solved.

Please help me out to trouble shoot it

Thanks
Nava

 

[Bob Buckland ?:-\)]

Hi Nava,

Use Start=>Search and delete files found with
*.tmp;~$*.*
as your search string then start Word and
use a new blank document to see if you have
the same problem.

If it's still an issue then try holding
down the ctrl key when starting Word to enter
Office 'safe mode' and see if you have the
problem. If not, check for add-ins that
may be loading with Word.

Check to see that Word is uptodate through
http://office.microsoft.com/productupdates
and also check for an upgraded graphics card
driver for your PC on the PC/card makers website
or try turning down the graphics card acceleration
two clicks (right click on the desktop and choose
properties/settings).

=========

Hi,

I am using Windows XP pro OS and Office XP pro.
In the WORD 2002, I couldn't use the tool drawing.
whenever I dried to draw a shape the word hangs and
closes. Even I reinstalled the office XP the problem
couldn't solved.

Please help me out to trouble shoot it

Thanks
Nava >>
--
I hope this helps you,

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

The Office 2003 System parts explained
http://microsoft.com/uk/office/preview/system.asp

 

[Tasha]

This is a test for my test.