cannot use reply or forward

[kzicheck]

Hi can anyone tell me why i cannot use the reply or forward buttopn? when i
go to reply or forward the computer freezes up the curser will not move i
have to get out of the program and then restart outlook and it will work one
time and then when i want to reply to another e-mail it will do tlhe same
tlhin g lagan . Can you help me?

 

[Ben M. Schorr, MVP]

What version of Outlook are you using? Does this happen even if you start
Outlook in Safe Mode? (hold down CTRL while you click the icon) See if this
helps: http://www.officeforlawyers.com/outlook/tsol.html#safe

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.htm
Author: The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/ol4law-amazon

 

[kzicheck]

outlook works fine in the safe mode. i dont know what version lthat i have
only it came with office professional 2007

 

[Brian Tillman [MVP-Outlook]]

outlook works fine in the safe mode. i dont know what version lthat i have
only it came with office professional 2007

Check your add-ins. If it works in safe mode, then an add-in is the likely
cause.