Cannot view images / graphics in Word 2002

[svmanos]

I see similar, but not exact, topics on this subject and no solution
has worked.
I am using Word 2002. I open a document that others have created, not
sure in what version. These have screen shots pasted into them. As I
scroll through the document, I see references to the screen shot and
white space where the image should be.
I left-click once in the white space. The image outline appears - a
black line with the squares for adjusting the size.
I right-click within that outline and chose "Show picture toolbar"
The entire screen shot image appears.
Every time I switch to another program and switch back to Word, the
image has reverted to the outline. I r/c and choose "Hide picture
toolbar", and the image appears.
There is something about engaging the picture toolbar that enables the
image to appear. Even if I have Picture toolbar always selected, the
image will NOT appear until I r/c and either select or hide the
toolbar.
Any suggestions for resolving this?

 

[Suzanne S. Barnhill]

You probably have picture placeholders enabled. See
http://word.mvps.org/FAQs/DrwGrphcs/InvisibleGraphics.htm

 

[svmanos]

Hi Suzanne,

I had tweaked all of those and I continue to have the problem. I engage
the picture toolbar and bring the object to the front, so that it is
visible. If I scroll through the document and come back to the object,
it is invisible again. I have to engage the picture toolbar and then it
is visible again. If you have any other ideas I'd be most grateful.

Thank you.
Stephen Manos
(e-mail address removed)

 

[Suzanne S. Barnhill]

You may want to turn down the hardware acceleration or update your video
driver, but this is a common complaint in graphics-heavy Word docs.

 

[svmanos]

I turned down hardware acceleration (Control Panel | Display | Settings
| Advanced | Troubleshoot ). I moved from FULL on the right to the 2nd
setting from the left. The 3rd from left seemed to work OK too. Thank
you.

 

[ghandy]

I've been having the same problem with Word 2002 - turning down
hardware acceleration did the trick!
Thanks so much!