cannot view pictures received on e-mail

L

Louise

Hi all

Some e-mails I receive with pictures either embedded in the actual e-mail or
sent as an attachment don't show properly. Where the picture should be
displayed in the actual e-mail I see a white box with a red cross in the
corner but no picture. When it is sent as an attachment, it opens the usual
FAx and Picture Viewer but it says 'preview not available'.

It doesn't happen on all e-mails only some. Any idea what's causing this
problem?

THank you.

Louise
 
L

Louise

Hi, thank you for your reply.
It is Microsoft Exchange, not Outlook - apologies, my mistake. I don't know
what version because it is on my PC at home and I'm currently at work...not
much help.

Even if I save the attachment to the desktop, I still can't see them?

Thanks
Louise

Roady said:
For what version of Outlook?

As for the attachment issue; do these images work when downloaded to the
Desktop first? If so see;
http://www.howto-outlook.com/faq/securetemp.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Louise said:
Hi all

Some e-mails I receive with pictures either embedded in the actual e-mail
or
sent as an attachment don't show properly. Where the picture should be
displayed in the actual e-mail I see a white box with a red cross in the
corner but no picture. When it is sent as an attachment, it opens the
usual
FAx and Picture Viewer but it says 'preview not available'.

It doesn't happen on all e-mails only some. Any idea what's causing this
problem?

THank you.

Louise
 
R

Roady [MVP]

So you are using Outlook Web Access through Internet Explorer then? You
might want to continue this in the exchange.clients newsgroup then as OWA is
part of Exchange, not Outlook.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Louise said:
Hi, thank you for your reply.
It is Microsoft Exchange, not Outlook - apologies, my mistake. I don't
know
what version because it is on my PC at home and I'm currently at
work...not
much help.

Even if I save the attachment to the desktop, I still can't see them?

Thanks
Louise

Roady said:
For what version of Outlook?

As for the attachment issue; do these images work when downloaded to the
Desktop first? If so see;
http://www.howto-outlook.com/faq/securetemp.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Louise said:
Hi all

Some e-mails I receive with pictures either embedded in the actual
e-mail
or
sent as an attachment don't show properly. Where the picture should be
displayed in the actual e-mail I see a white box with a red cross in
the
corner but no picture. When it is sent as an attachment, it opens the
usual
FAx and Picture Viewer but it says 'preview not available'.

It doesn't happen on all e-mails only some. Any idea what's causing
this
problem?

THank you.

Louise
 
L

Louise

we seem to have our wires crossed a little. I'm not using OWA, just Outlook
Express on a home computer. I'll re-post this on an Exchange site.

Thank you.

Louise

Roady said:
So you are using Outlook Web Access through Internet Explorer then? You
might want to continue this in the exchange.clients newsgroup then as OWA is
part of Exchange, not Outlook.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Louise said:
Hi, thank you for your reply.
It is Microsoft Exchange, not Outlook - apologies, my mistake. I don't
know
what version because it is on my PC at home and I'm currently at
work...not
much help.

Even if I save the attachment to the desktop, I still can't see them?

Thanks
Louise

Roady said:
For what version of Outlook?

As for the attachment issue; do these images work when downloaded to the
Desktop first? If so see;
http://www.howto-outlook.com/faq/securetemp.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
Hi all

Some e-mails I receive with pictures either embedded in the actual
e-mail
or
sent as an attachment don't show properly. Where the picture should be
displayed in the actual e-mail I see a white box with a red cross in
the
corner but no picture. When it is sent as an attachment, it opens the
usual
FAx and Picture Viewer but it says 'preview not available'.

It doesn't happen on all e-mails only some. Any idea what's causing
this
problem?

THank you.

Louise
 
R

Roady [MVP]

In the case of Outlook Express you'll need to post here;
http://www.microsoft.com/communitie...px?dg=microsoft.public.outlookexpress.general

Good Luck!

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Louise said:
we seem to have our wires crossed a little. I'm not using OWA, just
Outlook
Express on a home computer. I'll re-post this on an Exchange site.

Thank you.

Louise

Roady said:
So you are using Outlook Web Access through Internet Explorer then? You
might want to continue this in the exchange.clients newsgroup then as OWA
is
part of Exchange, not Outlook.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Louise said:
Hi, thank you for your reply.
It is Microsoft Exchange, not Outlook - apologies, my mistake. I don't
know
what version because it is on my PC at home and I'm currently at
work...not
much help.

Even if I save the attachment to the desktop, I still can't see them?

Thanks
Louise

:

For what version of Outlook?

As for the attachment issue; do these images work when downloaded to
the
Desktop first? If so see;
http://www.howto-outlook.com/faq/securetemp.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
Hi all

Some e-mails I receive with pictures either embedded in the actual
e-mail
or
sent as an attachment don't show properly. Where the picture should
be
displayed in the actual e-mail I see a white box with a red cross in
the
corner but no picture. When it is sent as an attachment, it opens
the
usual
FAx and Picture Viewer but it says 'preview not available'.

It doesn't happen on all e-mails only some. Any idea what's causing
this
problem?

THank you.

Louise
 

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