Can't access CD drive

[Sweetie]

I can't access the CD drive on my computer, I have Windows XP installed. What should I do?

 

[Chad Harris]

Sweetie--

This probably is a *microsoft.public.windowsxp.general problem* but I'll
take a swing. There can be a number of causes, but if you mean allofasudden
you are putting in a CD-ROM and can't install or can't play or burn a
CD--that's very often corrected by deleting two values per this CD Method
1.

Set a system restore point, and export the registry key. File>Export>Name.
This is a reflex to back it up anytime you edit.

http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

If that doesn't work after you reboot and delete those values, try these two
KBs.

http://support.microsoft.com/default.aspx?scid=kb;en-us;316529

http://support.microsoft.com/default.aspx?scid=kb;en-us;823293&Product=winxp

hth,

Chad Harris

I can't access the CD drive on my computer, I have Windows XP installed.

What should I do?

 

[Milly Staples [MVP - Outlook]]

Post in a Windows XP group.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Sweetie asked:

| I can't access the CD drive on my computer, I have Windows XP
| installed. What should I do?