Can't access Office 2003 Online Features

[James E Middleton]

My company has a firewall installed which prevents any MS product from
revealing browser settings or MS confirming that I have office 2003
installed. I cannot or use any MS Office online HELP in 2003.



Warning: You are viewing this page with an unsupported Web browser. This Web
site works best with Microsoft Internet Explorer 5.01 or later or Netscape
Navigator 6.0 or later. Click here for more information on supported
browsers.



Is there a port that needs to be opened or a setting I could change to allow
me to access all the features in Office 2003?

 

[Bob Buckland ?:-\)]

Hi James,

The company administrator can configure Office to
let it access the online help, but if the security
software is 'spoofing' the browser version then
you'll likely see that message:
http://support.microsoft.com/default.aspx?scid=kb;en-us;832765&FR=1
=======
My company has a firewall installed which prevents any MS product from
revealing browser settings or MS confirming that I have office 2003
installed. I cannot or use any MS Office online HELP in 2003.



Warning: You are viewing this page with an unsupported Web browser. This Web
site works best with Microsoft Internet Explorer 5.01 or later or Netscape
Navigator 6.0 or later. Click here for more information on supported
browsers.



Is there a port that needs to be opened or a setting I could change to allow
me to access all the features in Office 2003? >>
--
Let us know if this helped you,

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

Office 2003 Editions explained
http://www.microsoft.com/uk/office/editions.mspx

 

[James E Middleton]

Still no-go, I'll have to ask the IT staff to check the server or firewall
configuration.