Can't Add Outlook Address Book

[Torf]

I loaded my Office XP Pro (Academic Edition) onto my new
Toshiba Satellite 75-S226 laptop. I originally acquired
it from Dell for the desktop I purchased from them. When
I loaded it I didn't think about there being problems
with the Office Standard 2003 already resident on the
laptop as a demo version. I then removed the Office 2003
using the add/remove programs option in Control Panel. I
was then able to import my personal folder file from my
desktop but it did not work until I eliminated the other
pst files from the laptop. Neither machine is on a
network of any kind. An "exchange server" is not
selected anywhere in the setup that I know of. I have
not setup any new users on the laptop though I did rename
the "Windows" user with my wife's name.

I am unable to "show the contacts folder as an email
address book". The option is unavailable in the dialog
box. I have attempted to go to TOOLS/EMAIL ACCOUNTS/VIEW
OR CHANGE EXISTING DIRECTORIES OR ADDRESS BOOKS to remove
and then add "outlook address book". No outlook address
book is listed initially and when attempting to add it by
selecting it I receive an error message "The account you
have added is not fully configured. It might not work
properly until reconfigured." In fact, the outlook
address book is not added at all. When I then
click "next", I get the same error message. It is a
locked loop. Please tell me how to "configure the
outlook address" book correctly. XP Home is the
operating system on the laptop. XP Pro is the OS on the
Dell desktop. I have worked on this for days with Google
and the Knowledge BaseMicrosoft, including Knowledge Base
Article - 287563, and have not found anything that works.

 

[Russ Valentine [MVP-Outlook]]

You should not import PST files. Instead you must configure Outlook
expressly to use a PST file as its default. The Office Help files have ample
documentation on how to do so. You appear to have a corrupt profile. Create
a new profile and follow those instructions.

 

[Russ Valentine [MVP-Outlook]]

Here's the URL if you can't find it:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

 

[Torf]

Thank you!

-----Original Message-----
Here's the URL if you can't find it:
http://office.microsoft.com/en- us/assistance/HA010771141033.aspx

--
Russ Valentine
[MVP-Outlook]

I loaded my Office XP Pro (Academic Edition) onto my new
Toshiba Satellite 75-S226 laptop. I originally acquired
it from Dell for the desktop I purchased from them. When
I loaded it I didn't think about there being problems
with the Office Standard 2003 already resident on the
laptop as a demo version. I then removed the Office 2003
using the add/remove programs option in Control Panel. I
was then able to import my personal folder file from my
desktop but it did not work until I eliminated the other
pst files from the laptop. Neither machine is on a
network of any kind. An "exchange server" is not
selected anywhere in the setup that I know of. I have
not setup any new users on the laptop though I did rename
the "Windows" user with my wife's name.

I am unable to "show the contacts folder as an email
address book". The option is unavailable in the dialog
box. I have attempted to go to TOOLS/EMAIL ACCOUNTS/VIEW
OR CHANGE EXISTING DIRECTORIES OR ADDRESS BOOKS to remove
and then add "outlook address book". No outlook address
book is listed initially and when attempting to add it by
selecting it I receive an error message "The account you
have added is not fully configured. It might not work
properly until reconfigured." In fact, the outlook
address book is not added at all. When I then
click "next", I get the same error message. It is a
locked loop. Please tell me how to "configure the
outlook address" book correctly. XP Home is the
operating system on the laptop. XP Pro is the OS on the
Dell desktop. I have worked on this for days with Google
and the Knowledge BaseMicrosoft, including Knowledge Base
Article - 287563, and have not found anything that works.

.