Can't Configure MSN Mail Account

[Lakehouse Bob]

I was having problems with the send/receive function in Outlook, so went to
Tools/Account Settings (for some reason, Mail doesn't appear in Control
Panel). I deleted the old MSN mail account and tried to add it back in. It
failed on the "Log on to Server" test. I reset the password and tried again.
Same result.

I uninstalled Office (including Outlook) and deleted all Office registry
entries I could find (HKLocalMachine and HKLocalUser). Reinstalled Office
2007, with the same results as above.

Worse, it remembered my settings. How do I get my email account back in
Outlook? I have no problems getting mail through IE, but I really prefer
Outlook.

 

[Diane Poremsky [MVP]]

What type of account are you configuring?

Use the classic or list view in control panel to see mail - otherwise, its
hidden under the 32bit apps in 64bit windows.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072

 

[Peter Foldes]

Bob


Configuring MSN accounts in Outlook
Hotmail and MSN Accounts are all POP3/SMTP Access
http://liveunplugged.spaces.live.com/blog/cns!F92775FC46A390CA!422.entry

 

[Lakehouse Bob]

Diane:

I'm trying to configure a MSN mail account ('(e-mail address removed)'). I didn't find
a Mail application under "\Program Files (x86)". Was that the place I was
supposed to look?

That's not my primary problem. I can't use Tools\Account Settings... to add
the (e-mail address removed) account to Outlook. It continues to fail on the Server
Logon test. Even after I reset the password on the MSN account.

The secondary problem is that I can't get Outlook to forget the settings,
even after uninstalling Office 2007, and deleting the registry tree "Office"
on both HKLocalMachine and HKCurrentUser.

I am running 64-bit Vista Ultimate and Office Ultimate 2007.

=================================

What type of account are you configuring?

Use the classic or list view in control panel to see mail - otherwise, its
hidden under the 32bit apps in 64bit windows.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072

I was having problems with the send/receive function in Outlook, so went
to
Tools/Account Settings (for some reason, Mail doesn't appear in Control
Panel). I deleted the old MSN mail account and tried to add it back in.
It
failed on the "Log on to Server" test. I reset the password and tried
again.
Same result.

I uninstalled Office (including Outlook) and deleted all Office registry
entries I could find (HKLocalMachine and HKLocalUser). Reinstalled Office
2007, with the same results as above.

Worse, it remembered my settings. How do I get my email account back in
Outlook? I have no problems getting mail through IE, but I really prefer
Outlook.

 

[Diane Poremsky [MVP]]

The mail applet is in the control panel, not windows explorer. The control
panel is grouped by category by default and many people have problems
finding the Mail applet - its easier in the list view. I think Vista calls
it classic view. This screenshot of the default view of the control panel
is from XP -
http://www.xsolive.com/Outlook Screen shots/Forms/DispForm.aspx?ID=139 -
I don't have a vista virtual machine handy but vista is similar.

Are you trying to use the Outlook connector or POP3 for the msn account?


--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072

Diane:

I'm trying to configure a MSN mail account ('(e-mail address removed)'). I didn't
find
a Mail application under "\Program Files (x86)". Was that the place I was
supposed to look?

That's not my primary problem. I can't use Tools\Account Settings... to
add
the (e-mail address removed) account to Outlook. It continues to fail on the Server
Logon test. Even after I reset the password on the MSN account.

The secondary problem is that I can't get Outlook to forget the settings,
even after uninstalling Office 2007, and deleting the registry tree
"Office"
on both HKLocalMachine and HKCurrentUser.

I am running 64-bit Vista Ultimate and Office Ultimate 2007.

=================================

What type of account are you configuring?

Use the classic or list view in control panel to see mail - otherwise,
its
hidden under the 32bit apps in 64bit windows.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072


message

I was having problems with the send/receive function in Outlook, so
went
to
Tools/Account Settings (for some reason, Mail doesn't appear in Control
Panel). I deleted the old MSN mail account and tried to add it back
in.
It
failed on the "Log on to Server" test. I reset the password and tried
again.
Same result.

I uninstalled Office (including Outlook) and deleted all Office
registry
entries I could find (HKLocalMachine and HKLocalUser). Reinstalled
Office
2007, with the same results as above.

Worse, it remembered my settings. How do I get my email account back
in
Outlook? I have no problems getting mail through IE, but I really
prefer
Outlook.