can't create a recurring appt/event

D

Doug H

I have Outlook 2003 running under Vista HP-64; and have been for about six
months.
My wife just about killed me because I "forgot" the wedding anniversary. I
didn't forget, Outlook didn't remind me of the recurring appt I created long
time ago. After that, I created several different (weekly, monthly, annual)
recurring appts to test the system; Outlook won't send reminders for anything
except a non-recurring appt. Given all the recurring appts I have in
Outlook, this problem is really causing some grief. I haven't archived my
Outlook email in a while - I'm wondering if there is a memory limit for
non-archived data?
 
D

Diane Poremsky [MVP]

There is no "memory limit". Where are you trying to send the reminders?
Are you using any addins or an integrated virus scanner?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.
 
D

Doug H

Diane,
I'm not sending anything anywhere; I open Outlook to read email and also to
wait for the "reminder" dialogues to show up. I'm not seeing reminders for
most of my stored recurring events.
I also just discovered another anomaly - I have two mail folders named
"Personal Folders", which are identical in size. There's no way to delete
either folder, as the "Close" option is grayed-out. I loaded Outlook on this
computer 6 months ago. I switched out the new pst file with the pst file
from an old computer. Somehow, I ended up with two "Personal Folders", when
I need only one.
--
Thx, Doug


Diane Poremsky said:
There is no "memory limit". Where are you trying to send the reminders?
Are you using any addins or an integrated virus scanner?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Doug H said:
I have Outlook 2003 running under Vista HP-64; and have been for about six
months.
My wife just about killed me because I "forgot" the wedding anniversary.
I
didn't forget, Outlook didn't remind me of the recurring appt I created
long
time ago. After that, I created several different (weekly, monthly,
annual)
recurring appts to test the system; Outlook won't send reminders for
anything
except a non-recurring appt. Given all the recurring appts I have in
Outlook, this problem is really causing some grief. I haven't archived my
Outlook email in a while - I'm wondering if there is a memory limit for
non-archived data?
 
D

Doug H

Diane
I have no Outlook add-ins. The only virus scanner I use is McAfee, which is
provided by Comcast. I've been using McAfee & Outlook for years without the
problem that showed up recently.
--
Thx, Doug


Diane Poremsky said:
There is no "memory limit". Where are you trying to send the reminders?
Are you using any addins or an integrated virus scanner?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Doug H said:
I have Outlook 2003 running under Vista HP-64; and have been for about six
months.
My wife just about killed me because I "forgot" the wedding anniversary.
I
didn't forget, Outlook didn't remind me of the recurring appt I created
long
time ago. After that, I created several different (weekly, monthly,
annual)
recurring appts to test the system; Outlook won't send reminders for
anything
except a non-recurring appt. Given all the recurring appts I have in
Outlook, this problem is really causing some grief. I haven't archived my
Outlook email in a while - I'm wondering if there is a memory limit for
non-archived data?
 
D

Diane Poremsky [MVP]

Your profile is all messed up - switching out pst's will do that. You can
try to repair it using instructions at
http://www.outlook-tips.net/howto/ghosts.htm or make a new one. That may be
the cause of the reminders not firing.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Doug H said:
Diane,
I'm not sending anything anywhere; I open Outlook to read email and also
to
wait for the "reminder" dialogues to show up. I'm not seeing reminders
for
most of my stored recurring events.
I also just discovered another anomaly - I have two mail folders named
"Personal Folders", which are identical in size. There's no way to delete
either folder, as the "Close" option is grayed-out. I loaded Outlook on
this
computer 6 months ago. I switched out the new pst file with the pst file
from an old computer. Somehow, I ended up with two "Personal Folders",
when
I need only one.
--
Thx, Doug


Diane Poremsky said:
There is no "memory limit". Where are you trying to send the reminders?
Are you using any addins or an integrated virus scanner?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Doug H said:
I have Outlook 2003 running under Vista HP-64; and have been for about
six
months.
My wife just about killed me because I "forgot" the wedding
anniversary.
I
didn't forget, Outlook didn't remind me of the recurring appt I created
long
time ago. After that, I created several different (weekly, monthly,
annual)
recurring appts to test the system; Outlook won't send reminders for
anything
except a non-recurring appt. Given all the recurring appts I have in
Outlook, this problem is really causing some grief. I haven't archived
my
Outlook email in a while - I'm wondering if there is a memory limit for
non-archived data?
 
D

Doug H

Diane,
Thx. I got rid of the ghost folder using a tip at your suggested site. I
didn't use the registry method, I used two pst files called Outlook1 &
Outlook2.
As soon as I fixed the ghost issue, I set up an annual recurring event to
see if the reminder would work. I set the event to start tomorrow with the
advance reminder set to 3 days. The reminder dialogue should have showed up
as soon as I hit "save & close" for the new event. It didn't show up, even
after I closed & re-opened Outlook.
I agree with you in that I've probably got a corruption somewhere; I assume
it's in the registry... I suppose removing Outlook (from the computer) and
reloading it is the next step?
--
Thx, Doug


Diane Poremsky said:
Your profile is all messed up - switching out pst's will do that. You can
try to repair it using instructions at
http://www.outlook-tips.net/howto/ghosts.htm or make a new one. That may be
the cause of the reminders not firing.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Doug H said:
Diane,
I'm not sending anything anywhere; I open Outlook to read email and also
to
wait for the "reminder" dialogues to show up. I'm not seeing reminders
for
most of my stored recurring events.
I also just discovered another anomaly - I have two mail folders named
"Personal Folders", which are identical in size. There's no way to delete
either folder, as the "Close" option is grayed-out. I loaded Outlook on
this
computer 6 months ago. I switched out the new pst file with the pst file
from an old computer. Somehow, I ended up with two "Personal Folders",
when
I need only one.
--
Thx, Doug


Diane Poremsky said:
There is no "memory limit". Where are you trying to send the reminders?
Are you using any addins or an integrated virus scanner?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


I have Outlook 2003 running under Vista HP-64; and have been for about
six
months.
My wife just about killed me because I "forgot" the wedding
anniversary.
I
didn't forget, Outlook didn't remind me of the recurring appt I created
long
time ago. After that, I created several different (weekly, monthly,
annual)
recurring appts to test the system; Outlook won't send reminders for
anything
except a non-recurring appt. Given all the recurring appts I have in
Outlook, this problem is really causing some grief. I haven't archived
my
Outlook email in a while - I'm wondering if there is a memory limit for
non-archived data?
 
D

Doug H

Brian

I'm running Outlook 2003 under Vista HP-64-SP1.
I didn't know what mail applet you refer to; so I did a search at MS Outlook
website. Apparently I need to find "Mail Setup", and I get there by finding
the "Mail" icon in Control Panel in one of two places; either in classic view
or in User Accounts. I have no such icon in either location.
 
B

Brian Tillman [MVP - Outlook]

I'm running Outlook 2003 under Vista HP-64-SP1.
I didn't know what mail applet you refer to; so I did a search at MS
Outlook
website. Apparently I need to find "Mail Setup", and I get there by
finding
the "Mail" icon in Control Panel in one of two places; either in classic
view
or in User Accounts. I have no such icon in either location.

You must enable viewing the 32 bit Control Panels before you'll see it.
 
D

Doug H

Brian,
I found the 32-bit Control Panel. I set up the new profile. It didn't
resolve the problem, as the new profile doesn't send reminders for numerous
recurring appts I set to occur in the next two days (with the advance
reminder set at 3 days). I set up two 1-shot appts on same days, same
advance, and got reminders for both of them immediately after hitting 'save &
close.'
 
B

Brian Tillman [MVP - Outlook]

I found the 32-bit Control Panel. I set up the new profile. It didn't
resolve the problem, as the new profile doesn't send reminders for
numerous
recurring appts I set to occur in the next two days (with the advance
reminder set at 3 days). I set up two 1-shot appts on same days, same
advance, and got reminders for both of them immediately after hitting
'save &
close.'

Happens to me, too. Apparently recurring appointments are handled
differently that non-recurring ones.
 
D

Doug H

Brian
I finally found a way...
I went to "Remove Programs" in Control Panel intending to yank & reinstall
Outlook. But it wouldn't let me uninstall just one program, it wanted to
uninstall Office in its entirety; which I didn't want to do. There was
another option for "Repair", which I used. That seemed to solve the problem,
as my recurring events are now working again.
 
B

Brian Tillman [MVP - Outlook]

I went to "Remove Programs" in Control Panel intending to yank & reinstall
Outlook. But it wouldn't let me uninstall just one program, it wanted to
uninstall Office in its entirety; which I didn't want to do. There was
another option for "Repair", which I used. That seemed to solve the
problem,
as my recurring events are now working again.

Great. Thanks for the follow-up.
 
D

Doug H

Brian
fyi
I mentioned this to our IM guy at work. He was familiar with the problem,
as the same thing happened to his network. He said MS issued a patch, which
had an unusual rqmt; the patch wasn't activated until the "Repair" was
manually invoked.
 

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