Can't create Word letters in Outlook 2002/XP using Word 2000

[Steve]

After "upgrading" Outlook 2000 SP-1 to Outlook 2002, I
can't create a Word letter from within Outlook. I also can't send a
file to a recipient from within Word (basically, the two apps no
longer "see" each other).
When I try to create a letter from within Outlook, I get
the error "To use this feature you must install the
version of Microsoft Word that matches the installed
version of Microsoft Outlook".
I've tried The Outlook 2002 "repair", and even
uninstalled it and re-installed Outlook 2000 SP-1. In
that configuration, the software worked fine. But when
I "upgraded" again to Outlook 2002, it was broken again.
I've found nothing from Microsoft that states that Outlook 2002 no
longer integrates as fully with Word 2000 as Outlook 2000
did.
Is there any confirmation of this from Microsoft? I'd have to tell my
boss that we'll have to upgrade all the computers to Office XP, and he
won't like that without proof that it's the only "solution".
(Actually, he won't like it either way, but at least I'll
have done all I can.)
The other option, of course, is to go back to Outlook
2000, but since we already bought Outlook XP, that seems a
waste of money.
Any suggestions?
Thanks.

-Steve

 

[Sue Mosher [MVP]]

This is expected behavior, as explained by the error message that you
received.
--
Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers