Can't delete a Corrupt Schedule

[cheminb]

Using Microsoft Office for Mac X v.10.1.6 (ENTOURAGE) / MAC OS X
10.4.9

I am having the same problem as described below (in 2004) I too tried
both recommended steps - with no success. And I'm having to do
REBUILDS weekly due to crashes. I've cleaned out my inboxes, and I
still get errors. And he's right, the main SCHEDULE is the one that's
been "misnamed" in error and won't delete.

I never saw an answer to Jeff's second email, so Please advise?

On 2/27/04 7:58 AM, in article BC64D368.1B83F%[email protected], "Jeff

Well, you must have a corrupted Schedules structure, so you might lose some.
Just temporarily, to get missing mail, disable Send & Receive All schedule,
and instead go to Tools/Send & Receive/ and select individual accounts,one at
a time. If even that creates the same problem. go top Tools/Accounts/[aPOP
account], and on the Options page, click Allow Online Access. Then you'll find
a server icon for the account in your Folder list: click it and you will be
able to read your mail while it's still on the POP server.  You can already do
this for any IMAP accounts.

For a real fix, there's no longer a separate Schedules file in Entourage X.
First try an Advanced Rebuild - hold down Option key while launching, and
choose Advanced. I expect that will fix it so that you can select "Stuck at
Office" and can delete. Do so, then remake it from scratch.

I have a feeling that the "Stuck at Office" listing in Tools/Schedules is
actually your real Send & Receive schedule (or mistaken as such by Entourage).
Send & Receive is the only schedule in bold, and the only one which can't be
deleted. What might be worth trying before even doing the Advanced Rebuild
would be to delete the Schedule (non-bold) which appears in  your list as
"Send & Receive All", then open (Edit) the "Stuck at Office" schedule and
change its name to "Send & Receive All", and change its actions to the usual
Send and Receive actions. Then quit and relaunch Entourage and see if all is
OK, then put this fixed Send & Receive back on its usual timed repeat, etc.

I think that somehow you may have tried to change its name - perhaps you had
TWO Send & Receives? (Perhaps you imported the non-bold one from Entourage
2001 or Outlook Express?) If so, this may fix it. Otherwise do the Advanced
Rebuild and that should fix it.

-- Paul Berkowitz

MVP Entourage Entourage FAQ Page: <http://www.entourage.mvps.org/
toc.html>
Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.
PLEASE always state which version of Entourage you are using - 2001 or
X.
It's often impossible to answer your questions otherwise. "