can't delete items

[donna]

Help! Help! anybody! I have internet service with
Earthlink. In adding their spamblock to my e-mail, it
basically did not go well, for some reason, with my
outlook. I now cannot delete any items from my inbox or
deleted items. I get a message of 'The messaging interface
has returned an unknown error. If the problem persists,
restart Outlook.' I have tried everything. I overwrote the
program. I deleted it and re-installed it. I tried
repairing it. Nothing worked. There is supposed to be a
detailed step-by-step fix to it on the microsoft website,
but I can't find it. And I can't seem to get any help.
Microsoft just tells me to search for the problem and
Earthlink acts oblivious to the problem. So I am hoping
maybe someone out there can come to my rescue. I
appreciate anyone's time and input. Thanks.

 

[Milly Staples [MVP - Outlook]]

http://support.microsoft.com/default.aspx?scid=kb;en-us;813517&Product=offxp

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, donna asked:

| Help! Help! anybody! I have internet service with
| Earthlink. In adding their spamblock to my e-mail, it
| basically did not go well, for some reason, with my
| outlook. I now cannot delete any items from my inbox or
| deleted items. I get a message of 'The messaging interface
| has returned an unknown error. If the problem persists,
| restart Outlook.' I have tried everything. I overwrote the
| program. I deleted it and re-installed it. I tried
| repairing it. Nothing worked. There is supposed to be a
| detailed step-by-step fix to it on the microsoft website,
| but I can't find it. And I can't seem to get any help.
| Microsoft just tells me to search for the problem and
| Earthlink acts oblivious to the problem. So I am hoping
| maybe someone out there can come to my rescue. I
| appreciate anyone's time and input. Thanks.