J
Jack
I am using Outlook 2003. Suddenly, when on the road using my cell
phone modem to access email I now have 6 message headers of messages
which I have already read and deleted several days ago.
When I try to delete them they change to
strike-through but are still listed in my inbox. The actual
email messages no longer exist on the server.
Any operation on these headers results in a display box titled REMOTE
ITEM HEADER: This item has not been retrieved from the server. Do you
want to:
o-Unmark this header item,
o-Mark to download this message,
o-Mark to download this message and leave a copy on the server,
o-Mark to delete this message from the server.
Outlook refuses to delete these erroneous headers. It just marks them
for deletion on the server, which can never happen.
I simply can't get them to vanish from my inbox do matter how hard I
try.
How can I get these phantom headers to go away permanently? I found a
thread on this exact topic back in Sept. 2005 - with Diane Poremsky -
the Oulook guru - but the thread ended without a fix.
Thanks for your help.
Jack
phone modem to access email I now have 6 message headers of messages
which I have already read and deleted several days ago.
When I try to delete them they change to
strike-through but are still listed in my inbox. The actual
email messages no longer exist on the server.
Any operation on these headers results in a display box titled REMOTE
ITEM HEADER: This item has not been retrieved from the server. Do you
want to:
o-Unmark this header item,
o-Mark to download this message,
o-Mark to download this message and leave a copy on the server,
o-Mark to delete this message from the server.
Outlook refuses to delete these erroneous headers. It just marks them
for deletion on the server, which can never happen.
I simply can't get them to vanish from my inbox do matter how hard I
try.
How can I get these phantom headers to go away permanently? I found a
thread on this exact topic back in Sept. 2005 - with Diane Poremsky -
the Oulook guru - but the thread ended without a fix.
Thanks for your help.
Jack