Can't delete pending mail in Outbox

M

Mark Heard

Wish to delete a heavy MB file sitting in my outlook outbox. When I try to
open this mail in order to delete I receive a note " Outlook already trying
to send this message". How do I delete this mesage?
 
G

Gordon

Mark Heard said:
Wish to delete a heavy MB file sitting in my outlook outbox. When I try to
open this mail in order to delete I receive a note " Outlook already
trying
to send this message". How do I delete this mesage?

Click File and check Work Offline. Close and then restart Outlook. Delete
the message. Click File and uncheck Work Offline.
 
V

VanguardLH

in message
Wish to delete a heavy MB file sitting in my outlook outbox. When I
try to
open this mail in order to delete I receive a note " Outlook already
trying
to send this message". How do I delete this mesage?

- Load Outlook.
- Put Outlook in offline mode (File -> Work Offline: enable).
- Exit Outlook.
- Load Outlook in its safe mode ("outlook.exe /safe"). This ensures
no plug-ins get loaded when Outlook is loaded. Reloading Outlook in
offline mode means it won't touch the stuck item. If Outlook ever
touches the item, you cannot delete it.
- Delete the stuck item in the Outbox folder.
- Put Outlook in online mode (File -> Work Offline: disable).
- Exit Outlook.
- Reload Outlook.
 

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