can't download office updates

[jeff23]

Can someone please tell me why I'm getting this error when I try to download
office updates?

The Office Update site is unable to check for updates on this computer. This
may be happening because of one of the following reasons:

You do not have administrative privileges for this computer.
There is a network problem and the detection catalog used by the Office
Update site failed to download. Go back to the Downloads home page and try
running detection again.
Windows Installer patch files (.MSP files) from previously applied Office
updates are missing from the \Windows\Installer hidden directory on your
computer. MSP files are stored on your computer after update installation
completes because they need to be referenced for future update operations. If
the files are missing you will not be able to apply Office updates. You may
also be unable to uninstall Office products as a result of the same problem.
Please contact Microsoft Product Support Services for assistance.
You installed Office updates in the past and then upgraded from Windows
Installer version 1.0 to Windows Installer version 1.1. For more information
see the KB article Windows Installer May Prompt for Install Source if
Unavailable.


Search for Office updates in the Download Catalog

Report the error to Microsoft

 

[Chris Schatte]

jeff23,
Try the methods in this article:
http://support.microsoft.com/default.aspx?scid=kb;en-us;304498
Did you leave the installation files on your machine when you installed your
Office version?
Local Install Source is described in this article:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;825933

Chris Schatte

use the Office Online web based newsreader here:
http://www.microsoft.com/office/community/en-us/default.mspx
In Office System 2003 applications:
Help/Assistance Pane/open Communities

 

[Uncle Vinnie]

Chris.. this has somewhat helped in my situation, posted above..

Under Detect and Repair, Excel and Access did not work... "Installation
package could not be opened"... This has now started after I installed the
recent Excel Update...

Can you suggest how I can fix this? Thank you!